Starbucks

"It took15 minutes to receive the just plain coffee with a little milk in it, while everyone ordering the fancy mixed and blended drinks after me received theirs as I was standing there waiting."

"I have been going to this starbucks for 2 years now, and today's experience finally pushed me to leave this review. The woman who works there most mornings, she told me her name was Annabelle on the phone - she's petite, wears glasses and seems to be the one in charge, has some of the worst customer service I have ever seen. Multiple occasions I have seen her chastise customers for coming up to the register before she is ready, for taking too long to give her their order, for asking for a drink to be made differently than the standard way she prefers, for standing too close or for too long near the pick-up counter, for putting their drinks down on the counter off to the side while they are waiting for multiple other drink orders, for congregating near the trash can, for being too many people inside waiting for their drinks (telling them to wait outside). I mean, it's always something with her - she's never happy and takes it out on the customers. I also see her bossing her staff around. I don't know if it's a power trip or she just has a bad attitude, but it's got to stop. I'm tired of standing around with other customers looking at each other dumbfounded like - "what is happening? why is she like this?" Today it was a torrential downpour. I walked up to the take-out window and she was far away with her back to me talking to the staff. Finally, I knocked on the window to get her attention, and she opened it and I gave her my name. She then proceeded to not hand me the food, but instead, as it's downpouring and I'm standing outside, to tell me that I am not allowed to knock on the window and that she sees me and will get to me when she can. There was nobody else in the store. She did not see me. She also failed to put a sleeve on the cup and I burned my hand. Just absolutely horrible."

"The drinks are pretty good here but the customer service is absolutely terrible. They ruin my morning EVERY morning. They are also incredibly slow, no matter how reasonably early I order for pick up, I’m still going to wait."

"Testing fall beverages!!!!! I was excited to try an Iced Pumpkin Cream Chai Latte, if you love Chai with a hint of flavor and touch of spice this is something worth trying. It's cold, creamy and tasty. I'm looking forward to tasting the other fall drinks."

"I’ve always loved this Starbucks on Main Street!is a very attractive building with an outside plaza with lots of seating.when I visited today, there were city workers installing the holiday lights that will soon brighten the streets. The Starbucks staff were helpful and worked efficiently to provide their customers with coffee and other snacks. The store also had a selection of holiday gifts!"