Starbucks
About the Business
Starbucks is a popular cafe, food, and store located at 2020 Norwich-New London Turnpike in Montville, Connecticut, United States. Known for its signature coffee beverages, delicious pastries, and cozy atmosphere, Starbucks is a go-to spot for coffee lovers and those looking for a quick bite to eat. With a wide selection of drinks and snacks, friendly staff, and a convenient location, Starbucks is the perfect place to relax and enjoy a cup of coffee or grab a quick meal on the go.
Photos
Location & Phone number
2020 Norwich-New London Turnpike, Montville, CT 06382, United States
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM
Reviews
"Located in the corner of Stop & Shop. Usually not crowded."
"Went to Starbucks in Uncasville CT. With Stop & Shop 11/29. We were not sure what we wanted. Still looking. So the nasty lady that was working there. She could not be bothered with us. She had a pierced nose. I asked her what she would suggest for a Christmas coffee. She just stood there and did not answer us. I said forget it. I told my husband I would not want her to make me a coffee at all. This worthless lady needs to find another job. I have been to this star bucks before and the staff was nice Never saw this worthless lady before. She needs to find another job. Maybe cleaning toilets at a prison."
"Absolutely love the crew here! Excellent customer service and always have my coffee ready for me (made perfectly every time btw) or start making it as soon as I come up to the counter in the morning and always Served with a smile!!"
"Starbucks located inside stop& shop was very quick to get me. My latte was very helpful. Even though one of their machines was broken, they were able to make me my drink"
"Kathy needs to work on her customer service skills. Starbucks corporate needs to step in and staff this appropriately, it is always understaffed, who I feel bad for, but also there is a male Stop&Shop employee who is nice and helps out the Starbucks by filling in on breaks but he has no idea how to make the drinks which defeats the purpose of helping. They need to either close down for breaks or be adequately staffed. He literally asks you how to make your drink, if there's not enough staff then it just needs to be shut down. I'm about to rattle off a few eye-rolling phrases such as I've worked customer service myself etc. but I just felt I needed to be heard. My wife had a panic attack because this guy took 30 min to make basic menu items, the first drink was awful and we didnt even wait for the second. The people behind us were judging us as crazy people but this is ridiculous. Does McDonald's ask you how to build your burger? No. It's a nice gesture for the guy to do but it's not his problem. Shut it down by management for the employee to have a break or staff it fully. I will be contacting both Starbucks and Stop and Shop corporate about this."
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