Dunkin' 1353 New Haven Avenue, Milford, CT 06460

"Service was great, Jarvis was the best cashier and staff had a very positive attitude"

"I used to work at this location in high school (a good 7/8 years ago), and I was astounded by how awful the service at this Dunkin' location has gotten since then. I was in town for an appointment and decided to stop by for the first time in years. After waiting in the (long) drive thru line, I ordered a large ice coffee with a little bit of extra almond milk. When I got to the window to pay, my coffee was $5.75...the worker charged me $2 for almond milk when it's typically a $.50 upcharge. Seriously, I thought Dunkin' was supposed to be the cheaper alternative to Starbucks. The worker, a teenage boy, was also pretty rude. I'm giving this location an extra star only because the manager was extremely nice when I reached out. Next time I'll go to the much better Dunkin' a mile up the road."

"Prob one of the worst Dunkins I have ever gone too. Writing this in the middle of waiting 30 minutes for my food. Run by actual unsupervised children that do not care in the slightest of making a coffee faster than 10 minutes a person. I see no management and as soon as you walk in its just messing around. Every single employee here for last 8 months has only 1 speed. And it's because they do not care. Now I get that. It's not their food and not their business so they are here for a paycheck and that's fine. But employing personal of this level of caliber...will make your business lose customers and respect. I have gone to a lot of DD and this might actually be the worst run one yet. And just so you are tracking.....I'm STILL waiting in line...only 2 people have been served....its been 15 minutes. Actually be faster to get get the beans shipped to your house and you make the coffee yourself. Stay away."

"Once again another bad experience. I came in today for 2 everything bagels and a decaf iced coffee, I WORKED at dunkin, I know the woman doing the food put cream cheese on one bagel and took whatever was left from ONE cream cheese and put it on the other. Here I am eating a dry plain everything bagel thinking the cream cheese is somewhere on it. Not one bit of cream cheese just a sliver in the middle to make it look like it. Terrible. LAAAAAAZYYYYYY"