Dunkin',

2144 Boston Road, Wilbraham, MA 01095

"Arguably the slowest service. Doesn't matter if there is 2 cars in line or 10. You are waiting at minimum 15 minutes for a coffee that is mediocre. This store has gone downhill over the last couple of years and is just getting worse."

"Poor service today, no acknowledgment I was set on the mic, when I pulled up idiot cashier is on their phone texting, I hand them a few Pennie’s to even out change to a rounded amount and handed me back only $1 at first. I needed change for the printer and they don’t except Pennies , I wasn’t leaving a bum a tip!"

"This is to the management, get it together.I ordered twice this week in the morning the same items and both were not edible or tasty. Undercooked food is not worth the money or time, you need to train the people on how to get the order right and for sure get the drink accurately prepared as ordered not the way they want to prepare it.Last chance for you and your team."

"Used to be the best Dunkin I had been to. Woman in the morning was fantastic. Past several months they have been through different employees and the place has gone down hill fast. Hard bagels. Hair in food. Long waits. Cranky workers. Incorrect orders. Such a shame."

"Thanks for the paper in my sandwich that you made wrong to begin with. I ordered a regular bacon egg cheese on a plain bagel and this is what I got??? And to think I actually was considerate and tipped well. That wont happen again. This locations getting worse by the week. Shut it down or train your staff. Update: dont waste your money coming here after noon. The only shift that can get anything right or tasting halfway like a coffee is the morning crew. Got cussed out by some pretty little witch that didnt want to remake my coffee that tasted like it came out of the overflow tray."