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Cotten Coverage Insurance Agency & Roe Agency, A Division of World
530 Horseblock Road, Farmingville, New York, United States
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About the Cotten Coverage Insurance Agency & Roe Agency, A Division of World
Cotten Coverage Insurance Agency & Roe Agency, A Division of World is an insurance agency located at 530 Horseblock Road, Farmingville, New York, United States. The agency offers property & casualty personal lines products, commercial lines products, and services to customers on Long Island. Founded in 1991 by Bob Cotten and his wife Karen, the agency is now part of World Insurance Associates. With a focus on providing quality service, the agency ensures that clients receive personalized attention for their insurance needs. The agency's website, worldinsurance.com, offers general information about their services and products. As a licensed insurance broker, World Insurance works with clients to negotiate insurance contracts and obtain coverage. They disclose their compensation structure, which includes commissions from insurers and additional compensation based on business volume and profitability. Overall, Cotten Coverage Insurance Agency & Roe Agency, A Division of World is dedicated to serving their clients' insurance needs with professionalism and care.
Photos of Cotten Coverage Insurance Agency & Roe Agency, A Division of World
530 Horseblock Road, Farmingville, NY 11738, United States
Opening hours of Cotten Coverage Insurance Agency & Roe Agency, A Division of World
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Cotten Coverage Insurance Agency & Roe Agency, A Division of World
"I've used Safeco for my homeowners and auto insurance for over 10 years. James and his staff have always been there for guidance and support. I had to use a rental truck last week and got a flat tire at 10:00 PM in Nassau County. It was hailing out (just a miserable cold night), and I was stuck in empty parking lot with a blown tire and unfamiliar with getting the spare to drop down with the rental truck. I contacted Safeco and within 20 minutes, I had road side assistance helping me drop the tire and I was on my way. Safeco followed up to make sure the service was provided and I was satisfied. Find me another insurance company that will provide this kind of care. You won't. I never write reviews, but your company deserves this one. Thanks again. Ed"
"Not sure how they have 5 star reviews since Daniel literally has no idea what he is doing there. I called today to understand a renewal payment that was due at the end of the week and was informed that the payment was actually due today. I was very confused as it was not on the statement in front of me and was told the statement I had in front of me was an error and to dismiss it. I called several times throughout the day as I was told I would get an update statement in my email and never did and was told to speak with Jordan there. Jordan was nice, but told me that whatever Daniel was saying was most likely accurate. After 7 hours of going back and fourth with Daniel. I had to remind him several times that I added another car last month and was that the final payment, which he then informed me that= was accurate. Not sure why it took a whole day for him to finally understand what I was putting together. I paid for whatever the fee was on the phone (which took another 10 mins on hold.. which is fine) but Daniel never told me what the final amount was that got charged and did not send me receipt either so I am just waiting for it to show up on my statement. At the end I asked him when my coverage is done with them and he said "next month". That's fine Daniel, I needed a final date because I will be going to an actual car insurance provider which a direct phone line and not some sketchy provider through you guys anymore. This was actually ridiculous. I used to really like Cotton Coverage but communication and common sense has gone down the last few months. I even recommended them to my coworkers who reached out during the floods last months and never heard back from them. I guess to simply put it, you pay for what you get. Cheap insurance isn't worth this headache."
"Outstanding customer service is all I have to say. Margaret was very kind and patient explaining all of the policies and going over everything with me. She was very helpful and genuine with her expertise of finding me the best insurance. You can tell when someone loves what they do."
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