Dunkin'

"I'd give one star but they were severely short staffed. They had three people working the morning rush. I made an order on the app thinking it would save time. It took me about ten minutes to get there. Then I left after waiting another ten minutes in the store without receiving my order. People at the front counter had to yell to get someone to finally come help them only to wait for drivethru orders to go out in priority. As busy as this location is it should be better staffed during busy hours."

"What a few trips to this DD is like: You're the only customer in the drive thru, but you sit at the speaker for 15 minutes before anyone talks to you. You order a hot coffee, but get handed either an iced, or the worst thing ever: luke-warm room temp coffee. You order for online pick-up, but you still have to wait a half hour in the store. You see a pile of order slips on the counter that hasn't been touched. You get rude service from employees that openly admit to hating their job. They're always either arguing with customers or with each other. One will surely quit on the spot while you're in line. I'm confident that a new manager who is intelligent and experienced with fast-paced food service will no doubt turn this place around and give it an overhaul. Until then, avoiding like the plague."

"Terrible service every time. Food is always cold and never toasted. They need to fix this. Ordered extra toasted and it was colder than usual. I have completely given up on this location. Wait time in drive through was almost 40 minutes. I went inside a few weeks ago and stood at the counter for a minimum of 25 minutes and one employee halfway through said they would be with me in a minute. 15 minutes later I finally had my order taken and was extremely disappointed because I ordered wakeup wraps and they were not cooked and cold and I could not eat them. I would rather drive a longer distance than deal with this location again."

"Management & staff at this location is awful! customer service skills are horrible nothing but attitude. If you don't want to work there leave, there's plenty of other people that actually want work they'd be happy to take your spots. Come on guys do better!"

"Only giving them 2 stars because the manager on duty was very nice when I called earlier before receiving my order. But other than that my drink was good. But the sad part is that there is mold in my wake up wrap :("