Kyle Rourke - State Farm Insurance Agent
922 Main Street, Peekskill, New York 10566
About the Kyle Rourke - State Farm Insurance Agent
Kyle Rourke - State Farm Insurance Agent is a trusted insurance agency located at 922 Main Street in Peekskill, New York. As a State Farm agent, Kyle Rourke offers a wide range of insurance products and services to meet the needs of individuals, families, and businesses in the community. With a commitment to providing personalized and reliable customer service, Kyle Rourke and his team strive to help clients protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, Kyle Rourke - State Farm Insurance Agent is here to help you find the right coverage at the right price. Contact the agency today to discuss your insurance needs and receive a personalized quote.
Photos of Kyle Rourke - State Farm Insurance Agent
922 Main St, Peekskill, NY 10566, United States
Opening hours of Kyle Rourke - State Farm Insurance Agent
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Kyle Rourke - State Farm Insurance Agent
"Truly recommend this location. My agent took her time to explain to me my options and even broke each one down. Michelle and Fanni really made me feel comfortable in my decision. So glad I chose state farm"
"Horrifying experience. The State Farm agent sent my insurance renewal to another servicing company, which almost caused me to get insurance force placed on my asset. When I called to complain, the agent yelled at me. No joke. Yelled at the customer. Later I found out they completely forgot to insure my other asset and then blamed me for not filling out an anti-arson form that they sent four months after the policy was supposed to have been written. If you do business with Jessika Harrington, run the other direction!"
"Great experience purchasing auto and home insurance. Compared to others I had worked with, or tried to, over past year, spent much less time and got more done. Thanks Ariana and team."
"I have to express my profound disappointment with the conduct of a specific agent named "Jessica." My mother and I held an insurance policy with State Farm for quite some time. Recently, I discovered that my car lacked insurance. On October 17, 2023, I called to gain a full understanding of the situation. I spoke to a lady named "Jessica," who informed me that my policy had been canceled and that I needed to pay $490 to reinstate it. I agreed to this and said I would call back the next day. When I called back, I spoke with "Lee," who said that all we needed to reinstate the policy was $266. I proceeded to make the payment, obtained the ID card, and all seemed well. However, five minutes later, "Lee" called back, stating that Jessica insisted on canceling the policy because I needed to pay $490 before proceeding. Naturally, this was frustrating. With young children traveling in my car, I reluctantly paid the $490. Nevertheless, Jessica's attitude during the payment process was far from pleasant, leading me to use an inappropriate term. In response, Jessica not only canceled my policy but also placed a block on my name at State Farm, preventing me from obtaining any insurance. Furthermore, she made a false statement against me, claiming that I had threatened her, despite my ability to provide evidence of our conversations. EDITED; Kyle, I want to be clear that I don't intend any disrespect, but I won't retract my honest review regarding your office manager, Jessika. Although you mentioned reaching out to me, you contacted my mother, requesting the removal of my honest review, which left me rather surprised. It appears that your State Farm agency might not be considering the feelings of its customers, even though customers are the lifeblood of your business. I also want to point out that, considering the gravity of the situation, I'm quite certain that all phone conversations are recorded. After Jessika canceled my policy, I attempted to obtain a new one through State Farm but encountered obstacles due to the malicious statement she made about me. I have evidence to support this. Another agent in Connecticut was willing to assist me but couldn't proceed because Jessika insisted that she's the sole person to handle my policy moving forward. On the same day my policy was canceled, I reached out to her, hoping for a transfer, but she firmly declined. So, Kyle, in light of these circumstances, why are you seeking the removal of my review? It's worth noting that I'm a parent with a toddler and a 9-year-old child with ADHD, after the cancellation of my policy I did made it clear that I have kids in my vehicle they made it clear that they couldn’t help me because I was being rude to Jessika now at this point my children father who is currently serving in the military, fighting for our country. The outcome of this situation is critically important to his well-being."
"I don't usually leave reviews, but I was so thrilled with the professionalism and service I received I decided to leave one. The agent I dealt with, Jessika was nothing short of superb. She did not treat me as a client, she spoke to me like a friend. She made me laugh quite a few times too which made this process even better. She was thorough when it came to explaining EVERYTHING. I had 100 questions and she was able to answers all of my questions and concerns. Jessika is an asset to the company. I have dealt with numerous insurance companies, and never have I had such a great experience. I know I will be referring all my friends and family members to this office, specifically Jessika, because she knows what she is doing, she cares about her clients and their needs. Trust me, if you are someone who makes decisions based on reading reviews I guarantee you should follow my advice Give Jess a call....you won't regret it."
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