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Dunkin'
970 New Britain Avenue, West Hartford, Connecticut 06110
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About the Dunkin'
Dunkin' is a popular bakery and cafe located at 970 New Britain Avenue in West Hartford, Connecticut. Known for its delicious donuts, coffee, and breakfast sandwiches, Dunkin' is a go-to spot for a quick and tasty meal or snack. Whether you're looking to grab a coffee on the go or sit down for a leisurely breakfast, Dunkin' has something for everyone. With a convenient location and friendly staff, Dunkin' is the perfect place to fuel up for your day.
Photos of Dunkin'
970 New Britain Ave Unit 2, West Hartford, CT 06110, United States
Reviews of Dunkin'
"I’m giving this location a four because of the wonderful girls working the drive through and front counter, they were lovely. I really can’t say enough about their positive attitude, patience, manners, and overall demeanor. However, one individual strikes me as someone who should not be working anywhere in the realm of customer service. Not only was she yelling at customers and her workers (I can only assume she was a manager with how she was barking orders at people) she was slamming things around, huffing and puffing, and generally acting appallingly unprofessional. Someone in the location told me she’d been working there for 10 years, and to think that everyone that’s worked there has had to endure that ridiculous behavior is terrible."
"Service was extremely slow. Two people ahead of me and it took 35 minutes to be served. The only reason that I stayed was because it was in the area that I needed to be. No apology was given for taking so long. Customers behind me were complaining. Once I received my order, the coffee and muffin were delicious."
"This Dunkin Donuts has a high turnover when it comes to their workers. Sometimes it's good sometimes it's bad management need to look into who they are hiring and what they're hiring because I had a bad experience one day and a great experience the next. And I need to stop telling customers or me myself that they can't make my bagel toasted. (Meaning crunchy). But other than that nice atmosphere depending upon who's working"
"DON'T GO HERE!!!! Customer Service SUCKS!! Stopped this morning through drivethru and the cashier sound like she didn't want to be there. After placing my order, I pull up to the window to pay and she has a stank look on her face while tapping her hand as I reach for change. In other words, she was rushing me with body movement. Just tired of poor customer service after spending my hard earned money. Btw, the coffee was GROSS, looked like she quickly put it together with little effort."
"I asked for a large coffee with 7 milk and 11 sugars. When I got my drink it didn't taste good so I asked an Spanish lady if she can make my coffee again because the milk tasted funny. She was so rude and talking about me to her co-workers about my drink. I will never go there again and for everyone else should go to another Dunkin donuts. Bad attitude, rudeness, she should not be working with people."
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