Dunkin'

"bad service.the cafe just like water.one regular Sesame bagel Charged 5 Dollar more."

"Hashbrowns were not cooked. I ordered a coffee and Hashbrowns. This Dunkin consistently disappoints me. First time I came back in over a month and my order was undercooked Hashbrowns, which probably sat around until it was given to me."

"I would like this location to be better than it is. I have held out on my review for a while now, but today was the last straw. Whoever is the manager/owner of this location needs to retrain their team. I ordered a small coffee and a ham and cheese croissant. Just got to my office and all though the bag is labeled ham and cheese crossiant what is in there is In fact not a ham and cheese crossiant but some kind of wrap. This is the 3rd time I placed an order at the drive thru in the last few months hoping for better service. The person always is frazzled, confused, don’t know what you ordered by the time you get to the window etc. as these things continue to happen with different employees, I can only think the manager/owner is not giving them the proper tools to succeed. Needless to say, I will not be returning and there is a reason why people prefer the competitor down the road. At least you get consistency and kindness."

"Usually this location is ok, depending on who is working the window. Lately there have been some new people who have clearly not been trained well. This morning I ordered a large coffee and a muffin. When I got to the window, the woman working the window looked very frazzled and asked me to repeat what I ordered. I told her what I ordered. She handed me the coffee. Then she had to look at several bags, handed me one. My mistake was not looking at the bag. I was halfway to work when I reached in for the muffin and found a sausage and egg on a croissant. Not what I ordered and I had repeated my order to her right before! Clearly this worker needs a lot more training before being put on a window at a busy time in the morning!"

"I work nearby and this Dunkin’ has some top notch employees. There is this one sweet young lady named Ariana. I forgot to tell her to omit green tea from my refresher drink, and she kindly made me another refresher, and told me to keep the first one for someone else. She has served me many times and she always has the same resolve and positive energy."