Dunkin' 807 New York 82, Hopewell Junction, NY 12533

"Tight dining room and why does this Dunkin not open later especially on Friday and Saturday nights I would come out and hang out with my friends and see run my remote control car around the parking lot in end up buying five or six cups of coffee plus some donuts and everything else now you guys are closed why? That doesn't include everyone else that would be be buying coffee food and other since you guys are missing out on a lot of money I just don't get it maybe you can let me know why."

"I was just a tag along with my group and didn't try the coffee or food, but the men's room was one of the worst if not the worst I have ever had the misfortune of being in in my entire 32 years on this earth! Absolutely disgusting!!"

"Just stopped by this store for a quick coffee and the store was a train wreck. The girl seemed very flustered and kept talking to someone for over 3 minutes when there was a line of people. The guy seemed new and had no idea what he was doing and together it seemed like both of them were struggling. I come to this store regularly and I have never seen such level of customer service. Dunkin customer service in general has been terrible at all stores across our town and I am not surprised all the people that used to work here are not longer working here."

"This Dunkin has hit rock bottom. Food is cold and tastes like it had been sitting on the shelf for hours The service has definately degraded to almost zero. If you order a coffee or and a fonut and breakfast sandwich, the coffee is delivered to the pick-up window, but you then have to ask for the other items. Three or more people massage one order. Servers truly seem unhappy to work there. My business is going elsewhere."