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The General Insurance Co
670 North River Street, Wilkes-Barre, Pennsylvania 18705
About the The General Insurance Co
The General Insurance Co is a trusted insurance agency located at 670 North River Street in Wilkes-Barre, Pennsylvania, United States. We offer a wide range of insurance products and services to meet the needs of individuals and businesses alike. Our experienced agents are dedicated to providing personalized service and finding the best coverage options for our clients. Whether you need auto, home, life, or business insurance, we are here to help protect what matters most to you. Contact us today to learn more about how we can assist you with your insurance needs.
Reviews of The General Insurance Co
"Fast and affordable. Customer service representatives are helpful, knowledgeable, friendly, and I can understand them."
"I've had The General Insurance Co for years, and their rates have remained competitive. They reward loyalty with discounts, and I appreciate that they continue to provide affordable coverage without sacrificing quality."
"I'm impressed by the level of care and attention I received from The General Insurance Co. Their customer service team is knowledgeable and efficient, making the insurance process smooth and hassle-free. They were responsive to my inquiries and provided clear explanations, ensuring I had a thorough understanding of my policy. I appreciate their commitment to delivering exceptional customer service."
"If I could give zero stars I would. I understand The General is cheap insurance, but they have been the MOST difficult provider to work with. Unfortunately I was forced to work with them because the individual that caused the accident uses them as his insurance. Throughout the process I was given a contact name for Allie Crumpton-Tirey who reached out once and then for 4 weeks after was unreachable. Every time I tried to contact The General I was forwarded back to Allie’s voicemail. She never once picked up her phone or returned my calls. This situation is even more infuriating because I was not found to be at fault and they made this the most difficult process possible. Not only would I not recommend The General insurance to anyone, I hope no one is forced to deal with them like I have been. Love Shack, hate the company he represents. Horrible service all around!"
"Horrible service never sent me emails of what was going on when they had my email address and just randomly cut off my service without warning and kept bouncing me around to different agents and said because i don't live alone they'll need the other persons info to add and they never even drive the truck. what a joke I'll go pay triple just not to deal with the stress and aggravation. DO NOT RECOMMED!"
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