LaserShip 88 Long Hill Street, East Hartford, CT 06108

"Originally I would’ve rated Lasership as low as possible because my first order through them was stolen and customer service is zero help. Last year there was a driver in our area and he was EXCELLENT. He was friendly, delivered all our packages early and never threw them. I contacted the company to let them know how great he was. I don’t know what happened to him and I’m sad he doesn’t deliver in our neighborhood anymore but even though we have different drivers all the time I’ve had several packages delivered through them without any issues. Maybe they hired new people or started paying attention to the stealing or maybe the stuff I order just isn’t steal-worthy but I’m happy with how their service has been lately."

"This company is completely horrible!! Picked up my package on Nov 22nd with no there tracking info along the way. Repeatedly kept checking the tracking and nothing. Then I get an email saying the package was delivered to my door at 11:30pm, by the way who delivers packages at 11:30pm?!? And NO package. Can’t call anyone because there is no number to call. Looked them up online and they are investigating themselves for an overwhelming complaints of loss packages and employees stealing them and saying they’ve been delivered!!! I don’t know why companies choose to use this shipping service but I would get rid of them asap. Completely disgusted !!!!"

"If I could leave zero stars I would. This is the worst shipping company ever. Every time I’m expecting a package it doesn’t arrive yet I get an email saying it was delivered. It was - but to a different address. Whoever is at that address actually signs for it and keeps it. The driver never checks on the signature not matching or confirms the address. They have also delivered other people’s packages to me. I would never use this company."

"This is possibly the worst shipping company ever. If I could give them 0 stars I would. I had a package “delivered” by them and when I arrived home it was not there. I checked my ring camera to see if anyone came and no delivery driver came to my front step. It appeared as if the delivery driver avoided the ring camera and took the package back with them. If you get a package delivered by these people, please be on the look out for your delivery or try to resolve it where you can pick it up yourself because they steal packages. Believe the reviews!"

"First of all let me say the girl I spoke to on the phone of the facility was very helpful & kind. The driver however left my package in the complete wrong address across the street in the middle of the sidewalk & rain. So inappropriate & wrong. Will likely not be using this company again as they are incredibly disorganized. Thank you again to the worker who helped me I never would have found my package if not."