J&J's Tri-State Delivery Service, Inc. 1640 John Fitch Boulevard, South Windsor, CT 06074

"This company is terrible. The window I ordered was missing 2 parts when it arrived. The delivery person said that he was not responsible for this matter and that I needed to solve it myself. I found the manufacturer and they said they had delivered the missing parts. I chose this transportation company. Currently, my parts are lost due to the transportation company’s negligence. I cannot get any solution, which seriously affects my future plans. If you need transportation services, do not look for this kind of garbage company."

"I get a text message that my order was delivered. Never got it and no one is answering their phone and I have been calling multiple times. I waited all day for it to be delivered. Update. I called home depot who called the delivery service who called the drive who then called me and delivered my items."

"I’m going on 48 hours of no delivery, no show , no call- nothing - this delivery is for windows for my house. The siding company is coming tomorrow to side my house but now can’t without windows. Nobody will pick up the phone and their hours end at 4:30pm. This will delay my project and cost me a few thousand. I highly recommend not using this company. Home Depot contracts with J&J for delivery so ASK NOT to use them and have your order sourced through a more reputable reliable company."

"Overnight parking for OTR drivers and it's quiet! Plenty of restaurants in the area but you must disconnect trailer and bobtail. The docks are actually garage doors and you back into a very W I D E garage door. Very easy to get into even with other trucks in the way. This is one of the few places in New England's that I've been to that mainly services box trucks but has more than enough room for OTR drivers to maneuver and back into a space"

"On the positive, I had pleasant contact with two customer service reps; I tried unsuccessfully to reach dispatch twice. We received an automated voicemail the Friday before our Monday delivery. Unfortunately, the time was left out. I called the company Monday morning when they opened and I was told the delivery was set up between 8 AM and 12 PM. I took off work. At 1:12 PM I called again to check the delivery status; customer service still had the 8 am to 12 pm time showing. They checked with dispatch who said the door never loaded because it was too bug for the van. The door is actually double French doors with side lights, measuring at 110” in length. I have now been told I will receive a call on Wednesday afternoon informing me of the new time for Thursday. My issues: I lost six hours of pay and dispatch did not bother to call to inform me there would be no delivery. I now need to take more time off on Thursday. People in our house work overnights, and we also deal with child care. None of this is acceptable. Not that it will matter to the mill work company or Home Depot, but I will be contacting them next."