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Estes Express Lines
437 Middle Street, Middletown, Connecticut, United States
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About the Estes Express Lines
Estes Express Lines is a moving company located at 437 Middle Street in Middletown, Connecticut, United States. They offer next-day LTL freight shipping from the New Haven-Bridgeport area to various major cities such as NYC, Philadelphia, Boston, DC, Montreal, and more. Their extensive North American transportation network provides nearly 7,000 next-day lanes and 270 million next-day points for local shipments. Estes also offers competitive pricing for next-day transit, long-haul services, and everything in between. They have a team of border experts available 24/7 to assist with cross-border documentation for shipments to Quebec destinations. With over 500 heated trailers dedicated to U.S.-to-Canada lanes, Estes ensures top-notch freeze protection for freight. Additionally, Estes is committed to sustainable operations and eco-friendly freight shipping practices. Learn more about preparing and shipping freight with their comprehensive Shipper’s Guide resource. Please note that form submissions are monitored on weekdays from 8am-6pm EST.
Photos of Estes Express Lines
437 Middle St, Middletown, CT 06457, United States
Opening hours of Estes Express Lines
Monday:
06:00 - 20:00
Tuesday:
06:00 - 20:00
Wednesday:
06:00 - 20:00
Thursday:
06:00 - 20:00
Friday:
06:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews of Estes Express Lines
"This company is a total disgrace. They dumped a $5000 bathtub at the bottom of my driveway, not even on my actual property. No notice, no attempt to leave curbside near the garage. Then customer service and dispatch really hammered home what it means to fail."
"When I was given a call about the time window for delivery, I had to call back and speak with another woman who was not really helpful. She was adamant that the delivery was curbside, but she was insistent that they would drop it by the street. I informed her repeatedly about a hand injury and I would need it placed close to the garage because I live on a busy street. She wasn’t willing to hear what I was saying. After hanging up with her I read curbside could be close to the garage. The wonderful delivery man offered to move it into the garage which was also part of your curbside service. Please make sure you representatives know what your curbside entails, so the customer feels they are being heard and are getting the best customer service."
"I shipped 2 pallets with them, was quoted on the dimensions I gave them which were larger than the actual shipment, only for them to say they were much larger than the dimensions I gave them, which is false, I then took pictures of the actual pallets and measured thinking they would stand by the orginal quote which again is still larger than the actual dimensions only for them to bill me for what they are saying their electronic dimensioner says they are, hello, computers are not always right!!!! You can clearly see these skids are normal 40x48, how can you charge me for dimensions of 49.5x43.5 and 51.5x47 ???????"
"DO NOT SHIP WITH THIS COMPANY!!!! I had a 3 day shipment that was picked up 9/17. I was told it was delivered 9/29 (3 days???), but there was no confirmation. On 10/5 tracking information was changed to say Delivery Attempted - Freight Refused. Customer service was extremely rude and of absolutely no help whatsoever. This is one of the most unprofessional businesses I have ever dealt with."
"For 5 DAYS, I received an email in the morning saying my item is coming by the end of the day, and then they change delivery day to next day. After 5 days, I had to travel for work, I called Estes and told them to deliver a week from now because no one will be home, and they agreed. Guess what, they delivered as soon as I hit the road and left my item outside unattended for a week. Unprofessional, useless and careless. I called Lowes and told them I don't want Estes to deliver my purchases in the future and i will not accept any delivery by them. Thanks for reading my frustration"
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