Cohen Children's Northwell Health General Pediatrics at North Babylon

"Very very very disappointed, i recently moved to Long Island where I wanted to establish care for my baby and my oldest boy. I had concerns about my new born was not feeling good I called at 8:00 to try to make a sick visit appointment I was told that if I am that concerned I should take him to emergency room, again with my oldest boy he was not feeling good I tried making sick visit appointment I was told with the same person If I am concerned I should take him to emergency room , what’s the point of having a Dr, what’s the point of having a doctor, they don’t care about kids at all, even when I went to emergency room I was told to follow up with the Dr I called to make a appointment I was turned down. I asked for the Dr to call me, when I spoke to her she showed no interest to see him, kept telling me they are booked not even how is he doing or I can accommodate you first appointment next day, she told me to call back tomorrow and check if they have availabilities. This is not the type of pediatrician I want to take care of kids, if no one care in that office they should close them down. Really I don’t not recommend them to no one."

"Hours are not as posted. This is the 4th time I’ve tried to call when they “open” and the answering service is still on! Calling for over an hour and when they do decide to turn the phones on I guarantee they will tell me they have no appointments for today!!!"

"We love Dr Fox and the NP Geraldine wilde. They are so kind and caring with my children. Really take the time to listen and give great advice. I have never had an issue getting in when my kids are sick."

"Love it here. The pediatricians are so kind and offer amazing guidance to me as a new parent. The MA is a sweetheart and the receptionists are so friendly."

"Doctors here are truly great but I’m no longer gonna be attending the office with my son because of the disrespectful front staff. It is so so hard to get a appointment for my child and when I call at 8:05 they are booked up for the day already and refuse to make any appointments for later that week and tell me “just take him to urgent care.” Even when I took my child to urgent care they told me to go see my pediatrician as protocol and it was impossible to get an appointment. I have to go back and forth with them to try to explain my child’s symptoms to the receptionist and actually beg for an appointment. The woman basically told me it’s first come first serve. They would not even book in advance. Even a recheck with doctors orders was impossible to book. Is this even an operating doctors office? Do they even care about children? It is beyond beyond ridiculous. Northwell is a respectable corporation, they need to recheck all their employees who definitely should not be working in the peds department. This office does not operate as one that cares for children but cares for profit and good luck getting an appointment."