Need It Now Courier 37-18 57th Street, Queens, NY 11377

"I ordered a high end item from Bergdorf Goodman. This 3rd party delivery service said they delivered the package..It never came. Complete fraud. Bergdorf is a high end store and should never use this fraudulent delivery company."

"ZERO STARS!!! The driver STOLE my package then sent me some random picture of random boxes in some unknown basement in some unknown country or state talking about "delivered"! When I called NIN the person I spoke to sent me the pic below so matter of fact I couldn't help but laugh bc WHERE IS THIS PLACE YOU SENT ME A PIC OF? Is this a joke? When I asked him "what is this a picture of" he says to me "its in your mail room" as if he knew personally where this room is located. I said to him, "Oh, is it in my mailroom? You found a magic mailroom in my office building that doesn't exist?" The way he kept cutting me off to say its in my mailroom sent me into a blind rage! MY OFFICE BUILDING DOES NOT HAVE A MAIL ROOM. I REPEAT: DOES NOT HAVE A MAIL ROOM!!!! He told me he would call the driver then call me back but I 100% doubt that. I am sure our packages are on their way to Canal Street right now. ****UPDATE**** THE DRIVER DELIVERED THE PACKAGE TO AN ENTIRELY DIFFERENT BUILDING. The incompetence is palpable. THIS "SHIPPING COMPANY" NEEDS TO BE SHUT DOWN!"

"HORRENDOUS company that needs to be shut down ASAP!!!!Neiman needs to be sued for allowing a company like this to deliver packages. For some reason they end up missing and them claiming a photo was take"

"Worst delivery business and worst business I have ever had the pleasure to deal with. Order was completely lost and no one picked up the phone. No updates whatsoever, just completely radio silent. No way to reach them. Neiman Marcus also has absolutely no clue. Not sure why Neiman Marcus continues to use them to deliver high-value items. My guess is they just steal packages and claim insurance. Horrible and unethical business. Do not use. Neiman Marcus is also utterly incompetent."

"This is what delivery of a package looks like from the Neiman Marcus website. "Signature required" was noted. I wasn't at home. the package was thrown near the building's front door. Never again dealing with NM ."