Metro Taxi
About the Business
Metro Taxi is a premier taxi service located at 65 Industry Drive in West Haven, Connecticut. With a fleet of reliable and comfortable vehicles, Metro Taxi provides convenient transportation solutions for individuals and groups in the area. Their professional drivers are experienced and knowledgeable, ensuring a safe and efficient journey for all passengers. Whether you need a ride to the airport, a night out on the town, or just a quick trip across town, Metro Taxi is the go-to choice for reliable and affordable transportation services in West Haven.
Location & Phone number
65 Industry Dr, West Haven, CT 06516, United States
Reviews
"Your service to the public in my opinion is a disgrace. I would never recommend you to anyone for service."
"Booked 24 hours in advance, called to make sure and someone in another country answered the line. They don’t have drivers. Thank the universe for Lyft. I’ll stick with them"
"AVOID AT ALL COST!!! Made an appt 24 hours in advance for a handicap van/transport. NEVER SHOWED and when I called them they said sorry they can’t find a driver and couldn’t say when they’d be able too. An hour later I called again and they still couldn’t provide an update. Luckily I was able to find another company with a handicap van. AVOID UNLESS YOUR OK WITH NO SHOWS!!"
"Worst taxi service. I have to use this service to transport my patients to and from appointments and mattering the day they either show up late or not at all. I've had patients abandoned with no way back to the building. It's scary having to send someone with them hoping that they will have a way home. If I had a way to keep them away from the building I would. The drivers are wonderful most of the time but the dispatchers are either unknowledged and or rude and very hard to understand. They will lie and say they're on way or make up a pick up time just to get you off of the phone. The way the company is run makes absolutely no sense."
"The worst company I had ever dealt with. First they were one hour late. I ended up not getting my MRI done today because of them in their incompetence. As I was getting ready to leave the place I had seen 3 metro passed me by. The last one was parked in front and he would not take me home. I can't blame the driver it's all the dispatchers fault everything that went wrong today was all because of the dispatcher. I would never again use their services there are the most terrible people I have ever dealt with."
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