O'Jay Taxi Car Service

"Use to love ojay. But I dread calling for a ride as the time went on. The guy who answers sounds bored of life and tired of his job. Very bland. Doesn’t listen. Two separate occasions I asked the guy to provide me with a driver that takes cash app. Both times the driver was confused once I got to my destination and was ready to pay. The second time it happened I actually doubled checked with the guy over the phone which I got a dismissive yes and he told me to go outside. Now I’m trying to go home from work and I called hours ahead and asked the lady if they are running ALL DAY. In which she replied YES. Now I’ve been on hold for 5 minutes. It’s getting ridiculous. This is why Uber and Lyft is well used now n days"

"ya need to get out of business. ya leave people on hold for more than 10 min & you say the driver are coming in 3 min when they don’t . BAD SERVICE"

"O’Jay refuses to give receipts and is either an incompetent business or avoiding taxes. I took a ride on June 26th. I requested to pay by credit card but the driver would only accept cash. I asked for a receipt and the driver told me to call the dispatcher. I called the dispatcher 3 times over the last two weeks asking for a receipt. Each time the dispatcher indicated they would get back to me later, but I still haven’t received an invoice and now I can’t get reimbursed for my work trip. For a service that is so highly reviewed, I’m extremely disappointed that they cannot provide something as simple as an invoice."

"I'd say they're amazing, except when you get put on hold for 20 mins, once in a while. That's aggravating. Otherwise, friendly,. Sociable drivers, there always seems to be someone close."