Foodtown of Valley Cottage,

Valley Cottage, NY 10989

"im a regular customer in this neighborhood grocery. i usually bring my son who has autism with speech impairment and developmental delays which includes social functions and . my son is 21 years old. he is used to this small groceries chain which is good for training in order to make choices. one day he just took starbucks drink from the fridge so i told this lady in the self checkout i will pay for it when im done shopping. she gave me a frown like im gonna run and not pay for it. i went around with my son but then he went back to get another one. so i went after him again and told the lady again ill pay for it.the short lady with a frown again told me” he’s throwing trash in the floor “ and saw the plastic wrapper from the bottle in the floor. i made my son pick it up and since i dont see a trash bin he just put it in his pocket.. now at this time i got tick off by the lady’s attitude. a frown and a small trash complain. i told her that he is a special child and it can be a challenge sometimes. she seemed to be ignorant of people with disabilities. if i was the staff i would just pick up the small trash my self and move along. it also seemed like discrimination to me because she just looked at me and it was early in the morning i did not care to fix my hair and my attire i just put on my jacket in a hurry.she was not very helpful to me as i was struggling to self checkout. she was just looking at me with a frown. eventually im done paying my groceries and told myself iIIM NOT COMING BACK TO THIS FOODTOWN VALLEY COTTAGE AGAIN. NOT CUSTOMER FRIENDLY AND DISCRIMINATION FROM THAT LADY IS VERY OBVIOUS. SHOUT OUT TO THE MANAGER AND OWNER….TRAIN YOUR STAFF TO BE FRIENDLY BE PATIENT AND MORE AWARE TO SOCIETY NEEDS. ESPECIALLY THIS LADY WHO JUST FROWNS A LOT.# autismawareness#autism"

"During my recent visit to Food Town, I encountered a subpar checkout experience as all traditional cash registers were closed, compelling me to utilize the self-checkout register. Notably, two employees engaged in casual conversation accused me of shoplifting, questioning payment for a specific item that had already been settled. When inquired about the lack of open cash registers, their response indicated they were indeed available, yet none were visibly identified by operational lights. Moreover, personnel were absent from the registers, situated in a corner engrossed in personal conversations."

"Food town in Valley Cottage is convenient because it is walking distance. But the prices are Double or more than any other place it's crazy"

"I'm only giving 3 stars because, I Like this store however there are a lot of foods that are Expired on their shelves, or they have no date at all! You have to beware. With the prices they are charging, it's Soo Not Right! Their food bar and coldcut counter is great! The store and shelves are very clean. Love their dessert tables! Employees are Very Nice!"

"VERY DISAPPOINTED! Bought these ORGANIC raspberries an hour ago from FoodTown Valley Cottage. $7 a piece and still not worth the gas to go back and complain. In fact, I'll waste the extra gas in the future to go to New City."