Stop & Shop,

2425 Palmer Avenue, New Rochelle, NY 10801

"Unbelievably bad experience - around 10pm last night I stopped in and went to the self checkout. Not usually a fan of doing free work for a store, but there was only one line open and one self checkout line, and the latter had a shorter wait time. The woman in front of me had a single item: a small pack of batteries. She scanned them but it was so light that that scale on the self checkout machine freaked out and thought she was stealing; fine, it happens, the kiosk lights up and an attendant usually comes by and fixes things. Except this time…nothing. We’re stuck and no-one is reacting. We stand around a few minutes until finally I get annoyed and walk over to the woman at the only other register. I tell her the situation and tell her we’re stuck. She doesn’t react. Instead she starts yelling “Ethan! Ethan!” hoping I guess that the deadbeat night manager would hear. He doesn’t. I ask if there’s a phone or some kind of amplifier she could use. She ignores me. I stay persistent but she just keeps ringing up other customers. Finally after about 10 minutes Ethan appears and…ignores us too. We are literally standing there waiting and begging for the chance to give the company money and he can’t be bothered. Ok, message received. If you’re so well off that you can make people wait and effectively tell them they don’t matter, I’ll never shop here again."

"Not accommodating and made things extremely difficult for the community during Thanksgiving. Some people in management were not truthful and don’t dare take their word because they lied. very disappointing. It is such a shame as we are community members and hoped for better, but alas you are better off going to ShopRite or the Stop and Shop in Mount Vernon if it’s for the sales, they are much more understanding and work with the community. We will not be visiting there anymore."

"Great location. Clean and always stocked. Now let's talk aboutbthe deli. Employees are fast efficient and professional however, some of them need a little training on how to properly stack cold cuts after they have been cut."

"Always agree experience at stop & shop. I really love the scanner they give you so you can scan your products throughout the store and put them in your cart. Once you are finished you simply go to the self checkout or you can go to any register and they scan your scanner all of your items and coupons appear on the screen you pay and you are out the door. Extremely convenient. They always have what I'm looking for and you can see what's on sale, specials, coupons, all on the app."

"This is an incredible Stop & Shop. It's big, it's clean and it has excellent selections, then you get crammed after you pay at the registers... But, overall it's one of the best Stop & Shop with lower prices than nearby Stop & Shop supermarkets."