Yale New Haven Psychiatric Hospital

184 Liberty Street, New Haven, CT 06519

"My mom was a paramedic for 6 years there and she has so much trauma from dropping patients off. She told me that the ambulance broke down infront of the abandoned part of the hospital (this took place around 2008). The patient ended up getting out of his restraints and getting out of the ambulance, he ran into the hospital and disappeared. Her and her partner (my dad) ran in after him. They agreed that she would check the top floors and he would check the bottom floors. She saw someone standing down the hall and she yelled out to come back. The person didn’t respond so she walked towards them. Her radio went on and my dad asked where she was, she said she was on the third floor and found him. My dad then said ‘get the f out you’ve been in there for 30 minutes and I found him sitting by a window on the first floor, get out’ . She looked at this thing and ran out. Once she got to the second floor the siren’s and lights went on and she finally got out. The patient said that he might be crazy but that was insane. They got in and pulled away. But my mom looked up one more time at the hospital and what she ran into and n the hospital was looking back at her."

"The pediatric mental health services and drs offered were very negligent in the past 6 admissions I’ve had w my daughter. It’s deplorable and heart breaking to see how much this hospital is only concerned w unit stability and discharge. Not actually helping my child. It’s a vicious revolving door in the services both inpatient and outpatient that are offered. Takes days to be able to even get your child on unit to begin treatment and then you don’t even get the help you need. Do better, our kids need help!"

"Spent a week here the staff are horrible and they will make it seem like you are doing ok when you’re not, where I stayed LV2 it was like a prison where you needed a “yard time” pass to have decent food, if not well you have to stay in your room and eat the cold food they give you. Not to mention the RACISM"

"Was overmedicated to the point that my liver started to fail. I had jaundice and had to be transferred to the medical unit. The staff are also rude and the atmosphere is sterile and bad."

"Sterile cold environment. There’s zero privacy as rooms are nearly always shared and the space is very cramped. Unless unless given the approved status, patients are stuck within that small area with virtually no real opportunity to get exercise. It is what you make of it because there are very caring and capable staff- unfortunately they are not around to to help patients over the weekend alongside being frequently understaffed during the day when multiple 1:1s come in. I wish Yale better funded its psychiatric hospital considering the cost, and personally, I would’ve gotten more out of it if I was able to get comfortable & have more room- because of this I felt I was only focused on leaving not getting proper help."