Park City Primary Care Center

"Horrible service , unmanageable no structure. The staff lack information and patience. I scheduled an appointment in April for July , that the office canceled the day before ! And informed me that I won’t be able to re-schedule til September if I would like to be seen by the doctor I’ve been seeing for 10+ years ."

"They have a very hard time answering important questions in a timely manner, being on time for scheduled appointments and treating patients like their time and health actually matter (instead of just a name on a paper) I understand that people come here because we are under employed and have state insurance, but that doesn't mean we should be treated like sub level humans. If you don't care for middle and lower class people you don't need to work in our areas. It's simple! Today I walked out of the nutritionist office because it's obvious he did not car that my appointment was set for 2:30pm when he came to get me at 3:05 then tried to fuss me out when I mentioned how upset I was."

"just got off the phone with them and they said they “not taking new patients”. Why? Is the clinic closing it’s doors soon? I asked her “I can wait, when is the next available? She said not taking at all. I don’t understand why HUSKY would make me call them if they’re going out of business. The call was made on Tuesday, February 18 at 4:10pm."

"For crying out loud I can go on google and get more medical information & advice. I went for an appointment today and my daughter came along with me. While in the office I had told the doc that my daughter (whom was sitting right across from me) is sick as well and that she most likely caught it from me, man you want to see the Attitude come over this doctor when I started to ask her some basic questions pertaining to my daughter. Further resulting with her only getting more up in the air. She replied with "I cannot care for her okay." My daughter would have to then call to make an appt to come back to see this doc again and then she would discuss these things with her. ("show me the money!") We arrived about fifteen minutes early for the appt. We initially ended up waiting over an hour before they pulled me in to take my vitals and put us into another room only to wait more."

"Terrible customer service!! Whoever Carmen is, Janet etc not good with customer service at all! Very rude, unprofessional at its best! Doctor Luc Omni is never on time with your appointments. Your always in there like 1.5 before seeing doctor. Predominately spanish medical center? This is America where is the equal opportunity? If you want to make complaints you get the lying and run around. I would not recommend to my enemy if I have one of this medical practice. No star in my book. Get that customer service and professionalism together!! 2/4/19 My doctor up and left 2months ago. I go to appointment thinking I'm seeing doc Luv Omondi, and it's another doctor. Was not happy. I will be picking up my records and leaving this office finally. Very unprofessional."