Concentra Urgent Care
15 Commerce Road, Stamford, Connecticut 06902
About the Concentra Urgent Care
Concentra Urgent Care is a leading health institution located at 15 Commerce Road in Stamford, Connecticut, United States. Specializing in physiotherapy and urgent medical care, Concentra is dedicated to providing high-quality healthcare services to patients in need of immediate attention. With a team of experienced and compassionate physiotherapists and medical professionals, Concentra Urgent Care offers a wide range of services to help patients recover from injuries, manage chronic conditions, and maintain overall wellness. Whether you require physical therapy, occupational therapy, or urgent medical treatment, Concentra Urgent Care is committed to delivering personalized care in a comfortable and welcoming environment. Visit us today to experience the difference in healthcare excellence.
Photos of Concentra Urgent Care
15 Commerce Rd 3rd Floor, Stamford, CT 06902, United States
Opening hours of Concentra Urgent Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Concentra Urgent Care
"What an understatement to say that they have NO REGARD FOR PEOPLE’S TIME. POOR COMMUNICATION. VERY UNPROFESSIONAL. I was NEGLECTED and FORGOTTEN for over an hour! I’ve had to use this service for pre-employment on 3 previous occasions so I was already mentally prepared for long wait times due to long lines. I’ve had to wait an avg 1.5 hours to be seen for something as quick as a lab draw. But this time, I was surprised to see that there was only 1 couple at the front desk who seemed like they attempting to check-in and no one else in the waiting area at 11:30am on a Wednesday. Despite the lack of people in the waiting room, it took 45 minutes before I was called in (and no one else was called in before me during that time). The medical assistant was extremely friendly and remembered me from a previous visit. I had labs drawn on my right arm on Monday so he attempted to draw blood on my left arm, but little blood was coming out. And because of the lack of blood in the vial, he was moving the needle in my arm to try to get more blood. Needless to say, this was very uncomfortable, but I just let him do what he had to do without saying anything. After no success, he then decided to draw blood from my other arm, which went fine. But now I have a bruise on my left arm. Fine, I would let that go simply because he’s “nice”, but what I am most irritated about is that I waited in the exam room for 1 hour and 20 minutes before a doctor came to do my pre-employment physical. And this is because I WAS FORGOTTEN AND NEGLECTED. After over an hour had passed, I had to use the restroom, so I went out to find a bathroom and all other exam rooms that I passed were empty with doors wide open. I found one of the other medical assistants and she was very surprised to see me and said, “Wow you’re still here?!” The regular bathroom was out of order so I had to use the drug test bathroom. And afterwards, she said that she’ll check for me. I went back to the exam room and 10 more minutes had passed and no one came to inform me about when the doctor will be seeing me. So I went back to the front desk and the medical assistant that drew my blood earlier heard me talking, apologized and brought me back to the exam room. Shortly afterwards, I heard him guide a doctor to my exam room for my pre-employment physical. He was called to “help out” because the doctor who was supposed to see me took a lunch break and then went on a meeting- and was in her meeting at that time. HOW DOES THAT HAPPEN???!!! WHO IS SUPPOSED TO COMMUNICATE TO THE DOCTOR THAT THERE ARE PEOPLE WAITING IN THE EXAM ROOM???? WHO’S JOB DUTY IS THAT???? I work in healthcare so I understand long wait times during busy times is inevitable, but this is unacceptable as it was not even busy. I was simply neglected and forgotten. If I hadn’t come out for the restroom, who knows how long I would have been waiting! Anyways, the doctor who helped out was excellent, professional and efficient. The one star is only for this doctor. If I could give NEGATIVE stars for everything else, I would. What a terrible experience! This whole visit took an unnecessary 3 hours! It just stinks that employers like to use Concentra."
"The medical assistant who helped me, Amato, was excellent. That said, the wait time was crazy and it didn’t even seem very busy in there. I was waiting almost an hour past my appointment time to even get taken back. I filled out different forms with the same questions at least 3 different times before and during appointment. I was told to fast before my appointment, but the people at the office said I didn’t have to based on the tests they gave me. So I was both hungry and made to wait. Overall, meh experience at best."
"I have nothing but good things to say about my experience with Concentra. Everyone was polite and professional from the minute I arrived. I did not have an appointment, and they told me that I might have a wait - but I didn’t wait long. The nurse and doctor both were courteous and explained everything as we went along. It was a very positive experience."
"Had a nice experience. They have water and light snacks in the waiting area. The only thing that could be considered negative was the wait period. Too many people were there working for the wait time to be 45 minutes to an hour. Other than that, staff was nice and friendly."
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