Constitution Surgery Center East
140 Cross Road, Waterford, CT 06385
Hours open
Monday:
6:30 AM - 5:30 PM
Tuesday:
6:30 AM - 5:30 PM
Wednesday:
6:30 AM - 5:30 PM
Thursday:
6:30 AM - 5:30 PM
Friday:
6:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
About the Business
Constitution Surgery Center East is a leading health institution located at 140 Cross Road in Waterford, Connecticut, United States. Our state-of-the-art facility is dedicated to providing high-quality surgical care in a safe and comfortable environment. Our team of experienced surgeons, nurses, and staff are committed to delivering exceptional patient care and ensuring positive outcomes for all our patients. Whether you are in need of a minor procedure or a more complex surgery, you can trust Constitution Surgery Center East to provide the highest level of care and expertise.
Reviews
"Had a hip joint replaced in December and my experience with Dr. Thoms and the Constitution Surgery Center East (CSCE) was excellent. I wasn't sure what the experience would be like outside of an actual hospital. But once I got into the prep room, operating room and post-op room it felt better than an actual hospital. Nurses were top notch professionals and all I felt well taken care of. I would highly recommend Dr. Thoms and CSCE."
"The surgeon did a great job on my hip replacement. However post op nerve damage and no ability to walk because of knee. Leg needed to be stretched and is perfectly even, however, my knee ligaments and tendons are very painful and knee cannot bear weight. If you have post op issues, I feel you are on your own diagnosing and have to strongly advocate for yourself. Have been definitely upset by a lack of the staff wanting to acknowledge the problem. I had to insist on a referral to neuro. The staff definitely seems overworked and it's hit or miss as to how you are treated. I do leave every appointment frustrated and upset. In fact, when asking for a refill of narcotics, which I've never used before in my life, I was treated suspiciously despite still having 6 pills left out of 30 2 months after surgery. As the surgeon is good, I would say if you need surgery, bring someone with you who will advocate for you. If you try yourself you are treated like you are crazy for questions."
"Very difficult to reach a person to speak to. Someone called and left a msg on my home phone. I tried to return call, Ext. was 'invalid' and there was no way to get anyone to answer! I need the appt time for my procedure. This shouldn't be so complicated!!!"
"The lady that calls to give times and instructions on surgery was very rude. The pre op nurse Kelly and Mia were amazing. The post op nurse Beth was rude and made disrespectful comments to me. I was not impressed this time at the surgery center."
"Walked in and no one there to instruct you on procedures, just do not enter signs. So one receptionist was rude, snapping instructions to sit when signs says DO NOT ENTER sitting area. Haven't eaten since midnight, and it is now 1 pm, I have been waiting so long I am going to pass out. TV off, people allowed to use hankerchiefs as masks, really poor flow with covid. Surgery went well though and nurses very good."
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