Natchaug Hospital- Care Plus

"They saved my life. If you do the work and put in the effort this program works."

"I personally had a bad experience. I felt babied. also, I got mocked by a staff because I zoned out a lot. it looked like I was starring at people but I zoned out and couldn’t really help it. I hope it gets better there."

"Did my internship there and the clients had nothing but positive things to say about the program. It was a real eye opening experience with very welcoming staff and community. No judgement between clients and clinicians and amazing case management"

"The Staff try their best to help you, but not is all what it seems, be careful when you are in a group therapy setting with the other patients, some of them are liars and lie about who they are or what their name is. Sure it might be for "privacy" but if they aren't telling the truth, then how is it helping you, or anyone else? The reason I did not divulge much in these group therapies is because I could not trust the other group members around me. Also, number of group members vary from day to day, and it is unknown how many people will be in a group everyday. In conclusion, group therapy is just not for me, at least when it comes to more than 5 people at a time, which at most times it did. I prefer smaller groups."

"It's a business. A run around experience for me, they had me attend orientation 3 times in 2 months before starting because of scheduling screw ups. The day of my appointment they said they weren't expecting me... but would do me a favor by penciling me in. While many individuals there were friendly and kind, the head coordinator and admitting doctor were callus so to say. I could only attend a certain number of days which did not fit with what they advised ( their advice was a more intensive, expensive program). Rather than work with my needs or as an individual they told me I had to attend the program they wanted or they wouldn't help me. Now, I know this assessment to be false because I use the SAME head, assessing doctor as my prescribing doctor at a different facility. It is sad to see programs operate like this, as an impersonal business instead of working to find someone the help or assistance they truly need or in appropriate cooperation with individuals. DON'T GO HERE.....IT'S FOR LACK OF OPTION in my area for peoples who need assistance. I've been to many programs and private companies such as this and I would rate this as VERY LOW. People come here because they HAVE TO for lack of insurance or options in health care or behavioral care. But, for those who are suffering and have no other options, it may seem a savior... sadly."