Baystate Behavioral Health - Palmer
42 Wright Street, Palmer, Massachusetts, United States
About the Baystate Behavioral Health - Palmer
Baystate Behavioral Health - Palmer, located at 42 Wright Street in Palmer, Massachusetts, has been a trusted provider of outpatient mental health and addiction recovery services for over 25 years. As a service of Baystate Wing Hospital within the Griswold Center, our team of 31 clinicians includes specialized psychiatrists and therapists who cater to patients of all ages, from young children to the elderly.
In addition to traditional therapies such as individual, couples, family, and group therapy, we offer innovative treatments like Transcranial Magnetic Stimulation (TMS) for depression, clinical hypnosis, narrative therapy, and social skills groups for children and adolescents. Our providers also specialize in substance use disorders, offering individual and group therapy, medication for opioid use disorder, and programs for individuals facing DUI charges.
Our clinicians understand the importance of accessibility and visit primary care clinics in Belchertown and Ludlow to better serve our community members. With more than 16 million adults in the U.S. experiencing major depression, our team is dedicated to providing comprehensive care and innovative solutions for those in need. When other treatments don't work, Baystate Behavioral Health - Palmer is here to offer relief and support for all your mental health and addiction recovery needs.
Photos of Baystate Behavioral Health - Palmer
42 Wright St, Palmer, MA 01069, United States
Opening hours of Baystate Behavioral Health - Palmer
Monday:
07:45 - 19:00
Tuesday:
07:45 - 19:00
Wednesday:
07:45 - 19:00
Thursday:
07:45 - 19:00
Friday:
07:45 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Baystate Behavioral Health - Palmer
"Waste of time and money. Staff wasn't friendly at all and somewhat snappy. Couldn't get the help I needed.... Don't waste your time with these people."
"Sure, every place has its qualms, especially in this day in age where the medical field in general is taxed and over worked with entitled, curmudgeons for patients. This place really helped get me back on my feet after a serious injury and battling a fierce addiction. I've been clean and sober 4+ years now, and these guys played a part in my journey. Thank you!"
"I have had the absolute utmost amazing experience with the both the staff at the front desk,the nurse getting meds on-time which is extremely important and hard for them at this time because of manufacturers all not having supplies to fill and between the doctors the nurses and the ladies that are in office they well put it this way words don't give them enough respect or recognition and I've been going to different facilities for 40yrs and by far they are the best. I deal with a lot currently in my life and I literally look forward to seeing them they make me feel like a human being that they genuinely care about and want to help I seriously can't say enough great things except I call all including my doctor and my counselor the dream team and not once in 40yrs have I been able to completely mean every single word. I'm actually thinking I haven't said enough if there's angels on in this world well they are at where I said also don't forget the amount of there work load and just go in and talk with them don't bark orders I firmly believe you get what you put out and these people literally gave me my heart back and it was amazing how effortlessly it truly is for them so believe I have never put a post up and have the up most respect and honor of doing so, thank God for everyone I just spoke about they put hope of true humanity in my heart thank you all"
"My actual psychiatrist is kind and attentive, but please don't go here, because administration is infuriating. I've had to go without meds because the desk staff don't answer calls and you just have to play constant phone tag with them. plus, they've changed my appointments without warning multiple times."
"The worst office I have ever dealt with. It is so unbelievably hard to talk to a person on the phone here - their nurses line doesn’t actually ring. The front desk staff is confrontational and unhelpful. I understand that there is a shortage of mental health personnel, but that by no means justifies taking multiple days to reach out to your ill patients. I have had to go without medication on multiple occasions (most recently a long holiday weekend) because they refused to fill it on short notice. I have also had to pay out of pocket due to an error in their script writing and STILL waiting to hear back. Close this place down."
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