Urgent Care of Wilbraham

"Took husband in with what we thought was a cold , nope RSV , thank goodness we went ! Easy to make an appointment online, when we got there we stayed in car a few minutes and then got called in , everyone was polite and kind and knew what they were doing . Ok maybe 5 stars ."

"Thank you to all the staff. Everyone was courteous, kind and professional. I was treated with respect and given time to explain my concerns. I believe I was heard and my concerns were addressed as medically necessary. Once again, thank you for seeing me on short notice and addressing my needs ❤️"

"I've been to this walk in clinic a few times over the years and I've never had a bad experience. They receptionists are always kind and patient. Same with the nurses. I always see the same two doctors and they are amazing. They make you feel very comfortable. I came in once in the morning and got a room right away. When I did have to wait it wasn't too long. I also LOVE the posters you see in the office and in the rooms just reminding you to treat staff with respect. I have alot of respect for any office/company that backs its workers up. Customers aren't always right and we need to respect the people who are there to help us. Side note: I'm always impressed with how clean they are. I know it's medical facility but I have been to some nasty ones."

"Outstanding ability to work with my son who was very scared and nervous about his procedure. The doctor and nurse were exceptionally patient and supportive. Talked him through the entire procedure with a calm and supportive manner. Such a great experience!!"

"I had an appointment for the afternoon everything went well and smooth. I didn’t have to wait at all to be seen. I showed up five minutes prior to my appointment as directed. The staff was nothing but nice comforting and knowledgeable."