MedExpress Urgent Care
430 Cooley Street, Springfield, Massachusetts, United States
About the MedExpress Urgent Care
MedExpress Urgent Care in Springfield, Massachusetts is a convenient and reliable healthcare facility located at 430 Cooley Street. Our experienced medical professionals provide quality urgent care services for non-life-threatening illnesses and injuries. From cold and flu treatment to minor cuts and sprains, we are here to help you feel better quickly. Walk-ins are welcome, and our state-of-the-art facility is equipped to handle a wide range of medical needs. Trust MedExpress Urgent Care for prompt and compassionate healthcare services in Springfield.
Photos of MedExpress Urgent Care
430 Cooley St, Springfield, MA 01128, United States
Opening hours of MedExpress Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of MedExpress Urgent Care
"I had an appt and was forgotten in a room. When I came out to leave I was asked "The doctor didn't see you yet? " ...aykm! why bother even making an appointment? Only one person working there was nice and she was screamed at in front of me. The receptionist could care less about her job or the patients coming in. Very disappointed. Never again."
"Very very slow service. Made an appointment for my wife for 12:15pm an wasn't seen til after 1:15pm. Mind u there was only 1 patient in the back that came in before ilus but I was constantly seeing the doctor an nurses walking back and for on their phones. This is a location that definitely needs to be closed down. Why be open if no one is actually working. Even the girl at the front desk was on her phone constantly."
"Like seriously had an appointment for 11:15 theirs is no one here at all it is 11:50 & I have still not been called in. Like really theirs is no need to keep someone in the clinic for so long when there’ is no one here. I will never come back to this place at all. The the staff on the front desk all they do is be on the phone. Like come on. There is no need for this at all. Like I said these is no one here at all to keep me here almost a hour for a Covid testing."
"Absolutely Ridiculous. If you need URGENT CARE go to the emergency room. I arrived at 9:23a, I was told the wait was 90 minutes (1 hour 30 minutes). Due to the amount of ppl and limited seats in the waiting area, we waited in the car (with permission from the reception who said she’d call me when it was my turn). At 11:15a i called to see where in line and how much longer. I was told she couldn't give me a time but there was 4 people in front of me. I called at 1:15p and was told there was still 3 people ahead of me and due to appointments she was not sure how much longer the wait would be. There is absolutely no reason anyone should be waiting 5+ hours at any URGENT CARE facility. Med Express Suggestion: If you’re going to do appointments for a place that was suppose to be for mainly walk ins. Either DO NOT advertise walk ins or have a doctor for patients with appointments AND a doctor for walk ins. We were called in at 2:05p"
"Do not even bother showing up at this location for a walk in they are nearly restricted to only taking care patients if they registered online. Attempted to do so before coming on location and they said on the automated service you'd have to go in person to make an appointment. 10:45 in the morning the receptions told me that they can't see me until 6 PM. It would be quicker to go to the emergency room to get care done than show up at this location I highly do not recommend even bothering physically walking into this location. To add to that there is literally only 3 vehicles in the parking lot and the entire waiting room was empty!"
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