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Wheeler Health - New Britain Family Health & Wellness Center
40 Hart Street, New Britain, Connecticut 06052
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About the Wheeler Health - New Britain Family Health & Wellness Center
Wheeler Health - New Britain Family Health & Wellness Center is a community health center located at 40 Hart Street in New Britain, Connecticut. They offer a wide range of services, including state-of-the-art treatment for depression using NeuroStar® technology. Their school-based health centers provide behavioral health services and connections to other resources in the community. The staff at Wheeler Health work together as an integrated team to ensure that each patient receives comprehensive care. The center also offers services such as medical nutrition therapy and intensive outpatient programs for children and adolescents. Wheeler Health is a nonprofit organization that welcomes patients with Medicaid, Medicare, and commercial insurance. They are accredited for Behavioral Health Care and certified as a Primary Care Medical Home and Behavioral Health Home. The center is committed to providing quality care to all individuals, regardless of their ability to pay. Contact Wheeler Health at 860.793.3500 or toll-free 888.793.3500 for more information.
Photos of Wheeler Health - New Britain Family Health & Wellness Center
40 Hart St, New Britain, CT 06052, United States
Opening hours of Wheeler Health - New Britain Family Health & Wellness Center
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Wheeler Health - New Britain Family Health & Wellness Center
"Nurse Paige is the rudes nurse.. she is not a good person and when you are not a good person is impossible that you could be a good professional"
"I switched over to this clinic recently and although I find group therapy helpful, I would also appreciate it if my group therapist (Boris) would keep his negative/sarcastic comments to himself whenever I or other clients are expressing our feelings to the group. I thought that therapists were supposed to be kind, sympathetic, empathetic, and professional. I also thought that therapist would know better than to make negative/sarcastic comments towards their clients. I guess not. Get some sensitivity training!"
"Starting at this clinic next month. They do have primary care and one on one counseling. They have not taken care of my medications , so I am withdrawing from years of benzodiazepines needed for severe panic attaxks. Not safe to do. 12 years clean from a 32 year addiction. i will let you all know how things progress.. I have my faith. This withdrawal is uncalled for, smh. Sometimes things are medically needed. That is life."
"I'm giving a low rating because I had a very poor experience with this facility recently. All of the therapists I have seen up until now have been great and have been very understanding of my problems and issues and never had a problem with anything I have ever had to say. Sadly they all have moved on to other endeavors of one sort or another. So I was placed with another female therapist. I thought the session went ok. Only thing that I didn't agree with was a piece of advice she gave me to lie to my father. I felt that was very unprofessional. Then at the end of our session she advised me to attend a DBT group. Which I didn't think anything of until now I'm coming to the realization that this was her process to get rid of me. I attended the DBT group and felt out of place because I realized my issues were minor compared to what most of the other people were going through. So after the first group meeting I received a phone call from one of the supervisors claiming I needed to change my therapist. I was puzzled because I was just put with this woman. Well the woman who called me could not tell me why or what the meaning of this was. So I was directed to get in contact with someone named Judy. So when I did she claimed she tried to reach me twice when in fact she didn't. I only had one missed call from her responding to my initial call to her. Then once I made contact with her she tells me the therapist I was seeing felt offended by something I said in my session. I was like what? Are you kidding me? I couldn't believe it. In all honesty I thought therapists like doctors are not supposed to judge their patients or hold any feelings towards them whatsoever. Also that what is said in a session stays between you and the therapist and you're supposed to feel safe to be open to speak freely. Now I understand that if something said has to do with self harm or harming anyone else than yeah they can report it. That I get, but opinions and comments about what someone is feeling or going through based on their situation should be acceptable. So apparently there are some therapists working there, ( I will not mention any names but I'm sure it will be researched by management or whomever checks these reviews to see who decided to no longer work with me.) who are a bit too sensitive to be doing this line of work. I think it's very unprofessional for a therapist to be offended by what their client says in a session especially if whatever the comment or statement that is said has nothing to do with the therapist. It has to do with how the client feels about their situation or what they're going through. So in hindsight I feel I need to watch everything I say in a session so it doesn't upset or offend the therapist because instead of keeping my words confidential as they are supposed to they will go and tell their supervisor they didn't like something you said. I in all honesty feel like I was lied to, deceived, and had my trust broken. I also feel it was very unethical for this therapist to act as she did. If she had a problem with something I said I wish she would have clarified it with me in the session or ask me about it in a future session instead of sending me off to behavioral therapy and then cutting me off. Now I have to start with someone else all over again and retell my whole situation. So annoying."
"They act nice but actually just want your money and its clear. I saw staff mocking me for my alleged mental illness. They said I marked female on the forms when I doubt I would ever make that mistake. They kept nothing confidential and colluded with my abusive narcissistic parents behind my back. Don't go here, and if you do I strongly suggest you find somewhere else immediately. They're just after insurance money, that's all they care about."
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