Southern New England Ear Nose Throat & Facial Plastic Surgery Group LLP 51 South Main Street, Middletown, CT 06457

"My son went there, only interested in getting him on Cpap and not addressing his sinus issues and headaches. Came home thinking only surgery and cpap was his only options. Very disappointed and scheduling is a nightmare."

"I called to make an appointment, a very rude receptionist took all my personal information then said "oh by the way we are booking 3 months out, is that okay?" No, its actually not okay. When I said she should have disclosed that before taking all my information she hung up on me. Awful front office staff. Extremely unprofessional."

"Helpful and friendly staff, ready at appointment time, tests completed on time. A beautiful old house that someone has been taking good care of! Google directions sent us to a parking lot out back, but when we got to the front of the building, there was a parking entrance right out front."

"They rescheduled my appointment several times, until I was forced to find a new doctor. I suspect they didn’t like my insurance, and so played games."

"Desk staff noted rude to two elderly patients. Arrived 15 minutes early subjected to wait 37 minutes. I was requested to supply medical records that they easily could have secured on line. Two prior doctors indicated that procedure not record. I believe in 3rd opinions. Doctor here saw me and within 20 seconds insisted procedure required however dud not have in inventory medical supplies to perform and I should back. Felt at this point that I chose the wrong practice."