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Wheeler Health - Hartford Family Health & Wellness Center
43 Woodland Street, Hartford, Connecticut, United States
About the Wheeler Health - Hartford Family Health & Wellness Center
Wheeler Health - Hartford Family Health & Wellness Center is a community health center located at 43 Woodland Street in Hartford, Connecticut. They offer a range of services including dental care, medical care, and mental health counseling. The center is open Monday through Thursday from 8:00AM to 8:00PM and Friday from 8:00AM to 6:00PM. They are proud to offer Spravato® therapy for patients suffering from depression. The center has a specially designed suite for patients receiving this treatment. The staff at Wheeler Health work together as a team to ensure that each patient's complete health is considered and cared for. They also offer programs for individuals struggling with gambling addiction and provide nutrition education. The center has been recognized for their quality of care by various organizations. They accept Medicaid, Medicare, and commercial health insurance. No patient will be denied services due to inability to pay. Wheeler Health is a nonprofit organization dedicated to providing comprehensive health services to the community.
Photos of Wheeler Health - Hartford Family Health & Wellness Center
43 Woodland St, Hartford, CT 06105, United States
Opening hours of Wheeler Health - Hartford Family Health & Wellness Center
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Wheeler Health - Hartford Family Health & Wellness Center
"The Doctors and nurses are always polite and professional. Yet, the receptionist do not greet you at the door and tend to look at you as if to say, why are you here? They definitely need some training and maybe some etiquette classes, because good morning is not very hard to say. On the 3rd floor there is no eye contact at all and that makes it weird, seeing as though I’m bringing children. If you can not look me in my eyes but look at the screen of your computer while talking to me, it gives a feeling of shady behavior. Directors or management need to see to this. I’ve been here plenty of times and it is the same thing."
"This place has good people. The doctors helped a little with meds and talks. It is a little far drive for me. It isn’t where my primary doctor is. Everything works out here. The place is clean. The wait time after arrival is little. I respect their long term approach by making appointments many times during several months of treatment."
"4/5 of my experiences with providers at Wheeler have been absolutely wonderful. I feel respected, heard, and understood by them. I would definitely recommend the Walk With Me program. However, I’m trans/nonbinary and I’m often misgendered by the front desk staff. I shared this with my therapist and she helped make it so there are now pronoun stickers at the front desk. The one big issue I have with Wheeler is that it’s impossible to get in touch with the providers. Calling takes *ages* and half the time you never even get through to the person you’re looking for. Emailing is not an option, which is very difficult for someone like me, and most of the time I don’t even try to call because it isn’t worth it."
"I initially gave this 4 star. But I've since come back to b remove 2 of those stars. There is chronic lateness in the time it takes to eventually see a doctor. And this is no matter what time of the day. I used to go afternoon and had attributed this log to caseload, time of the day and other patients coming late for their appointment. But since switching to morning appointments I've seen no difference. There is just no regards for patient's time. That's just disrespectful. The physical facility is decent and clean but the lack of regards and care to see the patient in a timely manner is just nasty. *Earlier post*: This is a decent clinic to take your children to for pediatric care. The doctors are kind, caring and helpful. There is Quest Lab on site if you need certain tests. I took a star off because at times the wait can be so long and it's hard on my child and I. But what I know for sure is that after the wait he's going to get the due care and consideration he deserves."
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