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Southern New England Ear Nose Throat & Facial Plastic Surgery Group LLP
497 Main Street, Ansonia, Connecticut, United States
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About the Southern New England Ear Nose Throat & Facial Plastic Surgery Group LLP
Southern New England Ear Nose Throat & Facial Plastic Surgery Group LLP is a trusted medical institution located at 497 Main Street in Ansonia, Connecticut. Our experienced team of doctors and healthcare professionals specialize in ear, nose, throat, and facial plastic surgery. With an additional location at 288 Highland Avenue on the 2nd floor in Cheshire, we are dedicated to providing top-notch medical and surgical care to our patients. To schedule an appointment, please call 203-777-2264. Patient Forms should only be submitted after an appointment has been made. With 60 years of experience, we are committed to helping our patients achieve optimal health and well-being through innovative and reliable treatments. Visit us today for exceptional healthcare services.
497 Main St, Ansonia, CT 06401, United States
Opening hours of Southern New England Ear Nose Throat & Facial Plastic Surgery Group LLP
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 12:00
Sunday:
Day off
Reviews of Southern New England Ear Nose Throat & Facial Plastic Surgery Group LLP
"I don’t even know how this office is still open. I was referred by birth to three to have my son checked for any hearing loss as part of their evaluation. My son has Medicaid and I was told they needed to check with all providers since they usually do not take state patients, which is fine. I had to wait 2 1/2 weeks for ME to call myself to find out they would not take him on as a case. I had referrals sent more than once, someone even started to send a message out to all the providers to see if they would take him and I never received a call back. I called myself after 2 1/2 weeks of waiting, on a Friday afternoon and was told they would not take him. I asked why wasn’t I notified. The person answering the phone kept messing up the time line for referrals, messages sent to providers and when I have gone back and forth with the scheduling dept. I was then told they had to wait until all providers were in the office to ask about my son, which doesn’t make sense because I was told a message was being sent out ahead of time. At the end of the conversation I was told she “found my paperwork on the girl’s desk who was going to call you today”. I find it very unprofessional dealing with this entire situation and didn’t feel that the staff even cared. I work in the medical field myself, and I am surprised at how unprofessional this office is. Today I received a phone call from the facility about my son and an appointment almost a month and a half later… I told the person on the phone the entire situation and I said I hope the calls are recorded because this was absolutely ridiculous, and apparently no one can get their facts straight. I will never recommend this facility and hopefully other families will take this review into consideration before making an appointment. It is already stressful enough making sure you’re advocating for your child and to have to interact with an unprofessional team, says a lot about their facility."
"New Doctor saw me,did a great job getting wax out....will return"
"I have NO idea how this place has good reviews; I would give zero stars if possible. The front desk receptionist was rude because I didn't do my paperwork online, even tho it took me 5 minutes to do in-office. My appointment was for 9:30. At 10:05, I asked how much longer and all she said was "you're next". At 10:15, I got up and walked out. No communication that the doctor was running late, no apologies. Places need to be more mindful of people's time. The office was outdated and the staff was inconsiderate -- avoid them at all costs."
"I would recommend Dr. Ken Yanagisawa, he is very patient and makes you feel at ease. The staff in the Ansonia office are real nice and great at what they do. I didn't have a very long wait to see the Doctor."
"Very very good helpful to me when l make appointments for my ears through out the year cause l swim often enough good doctors know what their doing thank u to be counted on for my health!"
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