Safeside Chimney & Duct Cleaning 120 Ledyard Street, Hartford, CT 06114

"Had awesome experiences with Safeside (Sergio is very professional and honest). First we had work done to our wood burning chimney to install a liner, masonry work, and other sealing related activities. After that we moved on to sealing a wood burning stove chimney. One key thing is Safeside provides quotes and looks at your situation free of charge - then works with you to determine the best path forward. Great team and really happy with the work done on my house."

"What a great company! Safeside Chimney scheduled and completed my appointment in record time. They were extremely helpful, explained everything in detail, and did a high quality job. I will definitely be going back to them in the future."

"Safeside Chimney provided us with an HONEST opinion of the condition of our chimney and wood stove/liner. Their inspection was very thorough - they even inspected our furnace chimney and alerted us of a bad valve so we could have our furnace service tech come fix it (they told us this, even though they were not getting paid to check the furnace - they just had our best interests and safety in mind). Safeside's service rep was respectful of our home and was very polite. They were flexible in arranging a time to visit our home for the inspection as well as the repairs we needed. Safeside was professional and efficient, and provided us photos and videos of our chimneys and they provided us very detailed and understandable explanations of their findings. On top of the amazing service, the pricing for the services they provided us was very fair. We compared their quote to two other companies (one couldn't even provide a quote and the other company basically said the entire chimney needed to be rebuilt from bottom to top...) Safeside's quote and final price were exactly on point. I would ABSOLUTELY recommend Safeside Chimney and Duct Cleaning for your maintenance, cleaning, and even masonry chimney work. They will not let you down."

"I would love to give Safeside a comprehensive review but they haven't shown up. We gave them a deposit on October 23 and have suffered through one delay after another and the last "appointment" was a no show/no call. Now we've been told mid-January but to be honest, I have to wonder what is going on. The salesman did a great job explaining the problems with our chimney and assured us that as soon as he hit the enter button on the contract, we would be put on the schedule. Right."

"Beware Had Safeside Chimney come to my home to do a routine chimney cleaning and it turned into a nightmare. My whole home is covered now in soot. Safeside Chimney came to my home did the chimney cleaning and left , but shortly after them leaving my wife noticed soot on floors , couches , walls and everywhere. How did the guys cleaning chimney not notice a there was an issue ? We then contacted Safeside Chimney to make them aware of this issue . I spoke with Eric who claimed he was the Ops Mgr and they would send a cleaning company out the next morning. I took the day off of work so this company DRS could come out to clean the home . This did not go as planned either however as they wanted to just wipe items with yellow microfiber rags and call it a day . I called Safeside Chimney back and spoke with Eric to make him aware I was not satisfied with the guys they had sent out to clean my home and what they were attempting to do . Eric at this point told me well that was it , like you’re on your own then . I’ve since spoke with Servpro that are experts with cleaning and minimizing damage of various hazards in a home and was told we should not even be staying in the home . I will be having Serpro come and access my home but felt anyone wanting to use Safeside Chimney should be warned to stay away . They not only caused a lot of mess but most importantly left me and my family at risk . STAY CLEAR OF THIS COMPANY See attached pics this is just from wiping one chair and duster from cleaning one of my blinds ."