Clean In Between

"I’m not even sure they left me with the same floor!! I hired Chris last summer to deep clean some carpets after we moved into our home, and at the time he had mentioned that they also clean tile and hardwood floors. At the time I had declined as we were still setting things up and settling in. This spring we are going to be welcoming our son and I thought, hey maybe I should have this company come back and do another carpet cleaning as right now I can only do so much with my bissel. I had them also clean my grout and tiles and I am AMAZED at my floors! It’s almost like new! 10/10 would love to have these guys come back. Very professional and very reliable!"

"We hired Clean in Between for a house duct cleaning and dryer vent cleaning. Tanner along with Juan and Manny were very professional and respectful of our home while they were working. The quality of the work was exceptional. Highly recommend"

"The team cleaned several large pieces of upholstered furniture, along with a couple of area rugs, for us. Not only was everyone courteous and professional, but they even managed to eradicate the embedded dog hair provided by our two Golden Retrievers. Great job!"

"It is with no hesitation that I write this note of appreciation to Clean in Between for the power washing of the exterior of my home. The north side of my home was covered with green mold to the extent that it looked like a green ivy had been planted there. The green mold is gone. The black mold was on the west side of the house. Gone! I usually scrub my deck with a combination of bleach, simple green and very hot water. No getting the mop and pail this time. I didn’t realize my deck and furniture were part of the bargain. Table, chairs and even my favorite lounge chair were invitingly clean. No more Cinderella! Thank you Clean In Between. I’m getting ready for the big interior clean next!"

"I hired Clean In Between for a construction clean up recently. Samantha, the estimator came out that day, bid the job and got a crew of three ladies out the next day. Most of the mess was in my bedroom. My father was at home during the time they were there. After I returned home the next day, I noticed that there was a huge problem. I have had a crucifix on my nightstand for 23 years. A priest handed it to me the day of my mother’s funeral. I noticed that the Jesus was missing from the crucifix. I was notably upset. I searched everywhere and could not find it. I called their office and left a detailed voicemail. The next day, the owner Darcee called me and left me a voicemail apologizing. She said that she “would sit all three ladies down on Monday morning and get to the bottom of this.” She said protocol was to immediately call the office if they broke something. This did not happen. As I was bringing in my garbage can that Friday morning, I noticed one small garbage bag in the trash receptacle. I thought it was odd since the garbage truck came early (thankfully) and they left a lone trash bag. Upon opening that bag, I discovered the cleaning crew’s used gloves and used paper towels. Digging further, I discovered a clear plastic bag. In that bag was the Jesus that was missing from my crucifix. I was stunned. The cleaning crew is instructed not to leave garbage on the customers property. Somehow this was the only bag left behind. I reported this to Darcee. Days later on a Wednesday, I called their office to follow up since no one had gotten back to me. I spoke with Samantha. She admitted that one of the ladies broke the crucifix and that she wasn’t sure why she didn’t call it in and report it. She said that the cleaning woman’s “intention was to return it to the office, hence the clear bag, and somehow it ended up in the trash.” She said she was glad I found it and asked if I had it repaired. Unfortunately it cannot be repaired. I let her know this and her response was dismissive. There was no offer to compensate my loss (although I’m not sure how they could possibly compensate me for such a loss). The owner never called me back. I find it horrific that they took no responsibility for their actions. The cleaning crew had many opportunities to report the incident (they could have told my father who was in the next room. They could have followed company protocol and call it in to the office.). Instead, they took something so special to me, removed it from my property (some could call that stealing) and threw it in the garbage. In summary, this company should be ashamed of themselves. I would obviously never use them again. I have decided to dispute the charges made to my credit card and I am hoping for a positive result."