Ted's Appliance Sales & Service, LLC

"Thank you, Kevin, for repairing our dishwasher so quickly and expertly. The whole experience was professional and seamless; prompt, great communications, and very honest. Ted's will be my go-to help for appliance repair, and I'll be sure to recommend them to anyone else!"

"Knowedgeable, prompt, very nice attitude, patient, and thorough - all qualities that Kevin, the technician, displayed when he came to service my Electrolux washing machine. I'd call them again whenever needed."

"Kevin, the technician is an expert in his field, and professional. This company is reliable as well. They are a breath of fresh air, after dealing with the last appliance company. Ted's also has good customer service."

"The reviews are mixed, I know. But we had a very positive experience with Ted’s. Our gas oven stopped working over the last weekend. We called Teds Monday, they said the earliest was Friday. There was a cancellation throughout the week, and offered it to us which is appreciated which we couldn’t do. So they came on the scheduled day. They were in and out in roughly an hour. They are affordable and get the job done. Here’s to hoping I don’t run Into anymore issues, but if I do we’ll be calling Ted’s."

"I wish I could give this place negative stars . My LG washer broke, and after 3 visits, poor communication and a nasty tech, my washer is still broken. It’s been broken for almost 5 weeks now. I have a child as well, and have now spent close to $200 at the laundry mat. Each time I call, no one can give me a status, so I started to call LG, who would tell me if/when parts were ordered. When I called Ted’s, I would be told that someone would get back to me... which never happened so I had to call myself. The tech that came out, Kevin, was less than friendly, and seemed like he either hated his job or to have to deal with women. At one visit, all I hear was him mumbling the whole time, something about “disgusting”. Another visit, he came with a part that was ordered, and after an hour of doing who knows what, told me it was broken, and would have to order a new one. When the LG text came in that my part was delivered.. no one bothered to call me so I called to schedule a 3rd visit. At the 3rd visit, Kevin was already in a mood, and angry that there was ice on the driveway (ice storm and plenty of rock salt on the drive) and told me he already fell that day and “broke his wrist”... He was at the house for maybe 10 minutes and said he had to contact LG IT and contact me next week (Christmas week). I didn’t hear back, so I called Thursday and was told there was no update, parts on back order? And someone would call me. No call that day. Friday, I called LG myself for info on parts. I was told that all parts were delivered, so I called Ted’s to see what is happening next. I spoke to maybe the owner? Older man with an accent... who was a horrible man. Pretty much told me that he can’t give me any status, no idea when/if parts are coming and pretty much told me that it was my fault for not buying American. He proceeded to tell me I’m not the only one waiting and that he had other problems, talked about the difficulty of his business and wouldn’t let me finish a sentence and then told me to BE QUIET! I then expressed my disdain and told him he had no idea how to speak to a client and/woman, and was completely disrespectful. I said I would have my husband call, since the man had zero respect for women, which he took as a threat. I told him again that he was the one that told me to be quiet and I would not be dealing with him again. At this point, he hung up on me! I immediately called LG and they scheduled another repair with a different shop. I wouldn’t send my enemy to Teds!!!"