Owens, Schine & Nicola, PC

"As a former client of Mr. Nicola, my partner asked that he represent her for an upcoming closing on an investment property that she had just purchased Unfortunately, her experience with him & his paralegal, was frustrating, disappointing, & wholly disturbing The vast majority of emails & requests for help, guidance, were ignored & went without answers, guidance or help That lack of responsiveness she/we found not only disturbing, but unprofessional And when she did get a reply, on several occasions she got a response, either from his paralegal Agnes, or from Robert ( Nicola), it was all too often rude & dismissive, essentially saying, in effect, it was up to her to handle, leaving her with a clearly though not directly stated message of… not my problem, you figure it out, & don’t bother me. And on one such occasion, Mr Nicola lashed out at her broker, who worked tirelessly on our behalf, telling her, when she questioned if &/or how he would handle or suggest the handling of a situation, that…. “You are being paid a 5% commission ( which she promptly replied to saying she was not getting 5%), & therefore, she should be doing “”it” ( to earn her commission) To repeat Unethicaľ, rude, unnecessary, unprofessional Another example of the arrogance of rudeness demonstrated by Mr Nicola For a variety of reasons, the circumstances ( before clising) presented many challenges & raised many questions To that end, on one occasion when we were granted an opportunity to speak with Mr Nicola, a number of steps were outlined as to how to proceed After repeated questions we raised to clarify our understanding, Mr Nicola said: “I don’t understand what else I can tell you or why you don’t understand. I have spent 32 minutes of my time” In addition, at the outset of our agreement to work together, she was sent a list of all items that would have to be paid by closing This included his written & our mutually agreed upon attorneys fees of $1500 Within the past week, prior to closing, she was sent a revised list of closing fees, which had risen to $3500 There were no discussions or documents listing any additional services &/or fee structure for any such services Nor, of course did she sign or verbally agree to anything over & above the initially agreed upon fee for services for $1500 When she reached out in an email stating that, & further stating that she felt the fees were exorbitant & unfair, given what she explained as referenced above, that email was as well unanswered & therefore ignored On the day before closing, we sent an email requesting an itemized listing of fees & services to get an explanation of how the fee ( which we paid at closing) went from $1500 to $3500 That email, like so many before, was ignored Thankfully the closing was today & was successfully completed For that she is & we are a thankful However, it should not have been so distasteful And so, obviously, she/we am so disappointed & feeling taken advantage of, & dismissed Lastly she hired a professional as her advocate, “ partner” & resource Sadly, instead, see was left feeling alone & had to “figure it out on her own” Clearly, however competent, experienced & knowledgeable Mr Nicola may be, his lack of responsiveness, courtesy, & respect to his (paying) client, all stated above, leads her to state regret for having hired & paid, even overpaid him and I will NEVER again entertain consideration of working with him again To that end, we would also WARN anyone against using him!!!"

"Due to overwhelming grief and a general lack of understanding (or patience) of the bureaucratic process of Probate, I could not have gotten through without the expertise of Owens, Schine & Nicola, specifically Ryan Kelly. I took the process as far as I could. I had tried to get help from the IRS and from my insurance company. Neither could assist me adequately in filling out all the necessary forms. I turned everything over to Mr. Kelly (the forms & documents) and let go of everything else (frustration & worry)."

"Ryan Kelly made my job as an executrix as easy as possible. His patience with my questions and expertise were very much appreciated. He always made me feel like I had his undivided attention and sympathy through the entire process which was all done long distance."

"As a realtor, I’ve had the privilege of working with Attorney Ryan P Kelly of Owens, Schine & Nicola, PC on numerous sales. He is knowledgeable, compassionate, thorough, and a true advocate for his clients. I look forward to helping many more clients with him in the future."

"My mother worked contracted with Owen, Schine & Nicola when she was alive and she loved working with them. They were so patient with her and so kind. She and I felt we got excellent advice. Even after my mother passed away several years ago they were willing to help me. Specifically Ryan Kelly took the extra time help so I can wrap up the estate on my own. The responsiveness, professionalism and kindness meant a lot to me. This is a great firm."