The UPS Store

"This is a good UPS Store. You must ask for their WIFI password or else there is no service in the store. This store now has the Amazon Kiosk, which makes returns super easy and most times no lines to join. I've mostly seen male works, which are always so courteous."

"I recently had the pleasure of using this UPS store for shipping a few boxes, the staff at the UPS store were incredibly friendly and helpful and I couldn't be happier with the customer service I received. From start to finish, the entire process was smooth and stress-free. The combination of exceptional customer service, careful packing, and reliable delivery make them my go-to choice for all my shipping needs."

"I had a negative experience here. Despite running out of tape, I proceeded with my Amazon return. Unlike other stores in Long Island that willingly assist with taping, the counter attendant here yelled at me and lectured me in front of everyone. I would have preferred being sent home to tape it up or being charged politely, rather than enduring insults and embarrassment. This behavior seems indicative of the store’s management style, as it likely trickles down, and reflects on the attendant’s upbringing, suggesting a lack of proper manners instilled at home and at work."

"On several visits, I've noticed a lack of consistency in service quality at this store. Some staff members are helpful, but others seem disinterested in assisting customers. This inconsistency makes it difficult to have a reliably positive experience. The customer service at this UPS store often falls short of professional standards. Staff members, including the manager, have on occasions been dismissive and unfriendly, which does not foster a welcoming environment for customers."

"Wonderful service at the Hicksville Ups store. John was very helpful and the price to ship my items were actually cheaper then the post office. Kind and courteous staff."