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Baystate Noble Hospital
115 West Silver Street, Westfield, Massachusetts, United States
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About the Baystate Noble Hospital
Baystate Noble Hospital is a 65-bed acute care community hospital located at 115 West Silver Street in Westfield, Massachusetts. As part of the Baystate Health network, we offer access to world-class doctors, treatments, diagnostics, and technology. Our team of skilled and compassionate nurses and medical support staff provide advanced and compassionate care to our patients.
We offer a wide range of medical services, with specialists from throughout the Baystate Health system providing care close to home. Due to the COVID-19 crisis, we are currently limiting hospital visitors to ensure the safety of our patients, caregivers, and visitors.
Our focus is on ensuring the safety and support of all individuals during their stay at our hospital. We work closely with community partners to address social and economic factors that impact health in our service area.
Patients and visitors can learn about our policies, rights, responsibilities, and services to ensure a positive experience. We also offer resources on self-advocacy at the doctor's office and provide information on the Radioactive Seed Localization breast surgery offered at our hospital.
The support of donors like E. Herbert and A. Josephine Burk has helped us continue to provide exceptional care to our community. Patients can nominate outstanding nurses for a DAISY Award to recognize their dedication and compassion. Contact us through our Find a Provider tool or call 413-794-5412 to learn more about the services we offer at Baystate Noble Hospital.
Photos of Baystate Noble Hospital
115 W Silver St, Westfield, MA 01085, United States
Reviews of Baystate Noble Hospital
"Had a recent visit there. Was there from late afternoon to pass midnight. Had great service from the doctor, the floor nurse, and the technicians. Can't say the same about Triage. The young man who registered me was utterly rude and impatient. And so was the triage nurse. But maybe at a lesser degree. He definitely is not equipped with the right personality for customer service. This is not my first visit, and I had always had a positive impression. Not this time."
"I recently needed and ER and went to Noble at 3:00am for what ended up being diverticulitis - very painful. The staff was wonderful, kind, efficient. I got a CT scan within an hour or 2 and results within 4. I even received a heated blanket. I then got transferred to a room in the main hospital and was so well attended to, I almost didn’t want to leave. My experience across all the nursing a staff and the Hospitalist was top notch. I hope not to need to go back but will not be concerned if I do."
"The nurses are great. You received a 3 star because the stuff that comes out of the kitchen CANNOT be considered food. It's the most disgusting stuff I ever have tried to eat. You need to get a new cook. Who serves lasagna with no sauce or cheese"
"I wish I could give this ER zero stars. I went there late one evening after a fall that caused a serious fracture. Although the nurses were kind and the radiology staff super gentle, the tech that put on the leg immobilizer roughly handled my leg and caused extreme pain despite being told he was hurting me. The DO on shift told me that they talked to the orthopedic person on call about my X-rays/ct scan and that I should go home and call the orthopedist on Monday. I was specifically told they would be waiting for my call. I was still experiencing extreme pain and was NOT told how serious and unstable the fracture was. When I called the referred orthopedist, I was met with an extremely rude receptionist who said they didn't deal with Baystate Noble. I tried to explain the situation and eventually my spouse had to call. He was told there were no appointments available until the following day because the doctor was out. Keep in mind that the ER doc told me on Sunday at 3AM to call first thing Monday morning because the ER DO had talked to the doctor and he would be awaiting my call. Luckily, we had used a different Ortho practice a couple of years ago for my kids, so I called them and was able to get in immediately. At that appointment, I was told I needed emergency surgery and should never have been sent home from the ER. I should have been admitted because of how unstable the break was and the possibility for extensive damage! I was admitted to a different hospital immediately and had surgery the next morning. DO NOT go to Baystate Noble if you have other options."
"I have been here twice on separate occasions...one for myself and once with my girlfriend. Both times check in was super fast. No wait at all. The check in process was quick and efficient and both of the ladies who checked us in were friendly, polite, and helpful. The wait at both the specific reception areas were also quick (under 15 min for me and under 5 for her). The staff who performed our tests were great as well. The hospital itself is located in a nice area with low traffic. Parking was free and very easy to find a spot. The building was super clean and looked to be in well maintained condition. If you have to go to a hospital in this area...go here. IDK what all the bad reviews were about but our experiences have both been 5 ⭐"
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