Hartford Hospital

"The worst. If I can give no starts I would. But my Mother in law went to ICU and only allowed 2 people at a time. My wife is the only authorized person to make medical decisions for her and they won’t let her up to see her mother cause to other family members are up there that won’t leave cause they don’t want to give the passes up. Then the Doctors and nurses are getting medical permission from those family members that are not authorized to make any decisions. Also giving out medical information as well. Should I be speaking to our lawyer or is this something we have no control even though we have paper’s signed by the patient and my wife."

"I want to give them a 0 but they do have some great nurses. The resident Doctors don't even review your chart and talk to you as if you're an idiot. Stay away from their ER and their surgical team if you want to live. Please if you can go to another Hospital no matter how far do your best to get there for yourself or family member. They will lie if you file a complaint and most people give up so they will continue these pour practices."

"Communication is important. ….. with that said, My father has been in the ICU for 6 days now, and in the mornings between 8:30 AM and 10 I’ll call to get an update on how he did throughout the night. I call now because the first 2 nights he spiked a fever and had some issues and wasn’t informed. When I do call I’m tolled I’d get a call back. I’ve waited an hour and a half minimum before trying again. Just in case they forgot. Still nothing. No call, no update. I don’t live around the corner to swing through, as I’m sure I’m not the only one. When I was able to go Saturday, 5 nurses hung outside of his door for the 2 hours while I was visiting . They were so loud I had to shut the door just to hear my father speak. He has a different nurse the day before that said he would do things and never came back to follow through. As I’m sure at times they are busy, it obvious that it’s not always and waiting over an hour and a half for a return phone call is excessive."

"The emergency room response was horrible,they are under staffed and they have Patients urinating in the hall near other patients no privacy ,no one is a priority ,when you ask for help staff says they can’t help you ,because your not there patient, when someone is incontinent they call someone else even though they could be doing it, No one takes responsibility for anything they just keep saying someone will be with you!! And no one ever comes!! I’m sad This hospital used to be amazing but it’s gone down hill!! Way way down . There are a few amazing staff who are hoping and doing what they can individually to help ,frustrated with how the “system “works nowadays and keep their upbeat attitudes and expectations about what they think should be happening. But it’s just saddening"

"Overcrowded and dilapidated. The current NICU is filthy and overpopulated while CT Children’s hospital raises millions of dollars for another facility. Meanwhile, the focus on current facilities and environment are entirely overlooked."