The UPS Store

"I asked to have a label printed and the charge was $4.50. Since I had to pay $15.00 shipping anyway, I said no I’ll print it someplace else. I went back with a printed label and they said the font was too big (but all the bar codes were on the copy). They couldn’t accept it and offered to print it for $4.50. Again no! What a gouge. This owner LOVES to rip people off. I drove to another store and they scanned my label NO PROBLEM. People, use a trusting store. Not this place."

"For the people working this store please check your attitude at the door, if you hate your job don’t work there! People need to use UPS for important things and they don’t need your jaded attitudes. Grow up and learn customer service skills. Be kind!"

"Charged me $4 to print a single sheet of paper for a free UPS Amazon return. $0.29 to print the page (fair) and a $3.49 print charge. Rude when asked about it. Any place I’ve been would have printed the label for $0.29 or free. This charge take advantage of customers and was rudely handled by the staff who took no responsibility for the policies. Rip off artists."

"Horrible. I called to inquire as to why the package I dropped off on 11/2 has not been sent out as of 11/10 and the clerk was argumentative instead of offering to assist with the problem. Try another location because this one (Cherry St, Milford, CT) is just plain terrible."

"Super service! We had fragile items shipped all the way to the opposite coast and they arrived perfectly packed and intact. Nayan was very helpful and great to work with. We would definitely use their service again. Nancy Schiedermayer"