Quest Diagnostics Wethersfield

1080 Silas Deane Highway, Wethersfield, CT 06109

"Went here after having issues at the Glastonbury location and it was a great experience! The lady that drew my blood was very sweet and professional."

"I don't do well with needles/blood work and they made sure to make sure I felt comfortable and that I didn't feel rushed. I truly appreciated their efforts."

"I was told to come back for an extensive test after having a scheduled appointment, given a specific time and to ask for a specific person. Since Quest leadership wants to cut corners and be cheapskates, there is no receptionist to talk to and good luck calling on a phone because you wind up in automated prompt hell only to be told there is no customer service line and get hung up on. So, I had no other choice but to sit on my hands as a walk in. The people working inside are great, but the company is run by a bunch of out of touch MBAs that only see dollars signs and metrics vs the personal touch of human interaction."

"Quest just doesn't care about their customers. The locations don't have receptionists, and they are placing a significant amount of pressure on the employees who are there because of it. The people are really nice, I wish the company cared about them."

"Had to take my 7yr old for a bunch of blood work and of course she was super scared. Making an appt and the check in was super easy and quick. Monika was amazing with my daughter she didn’t even flinch and this is a little girl who screams when she has to get a flu shot. We were out in 10mins! Thank you Monika!!"