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Quest Diagnostics
2 Northwestern Drive, Bloomfield, Connecticut, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located in Bloomfield, Connecticut, United States, this institution offers a wide range of medical tests and services to help healthcare professionals and patients make informed decisions about their health. With a commitment to accuracy, innovation, and quality, Quest Diagnostics is dedicated to improving patient care and outcomes. Whether you need routine blood work, genetic testing, or specialized diagnostic services, Quest Diagnostics is a trusted partner in healthcare.
Photos of Quest Diagnostics
2 Northwestern Dr, Bloomfield, CT 06002, United States
Opening hours of Quest Diagnostics
Monday:
13:00 - 16:30
Tuesday:
13:00 - 16:30
Wednesday:
13:00 - 16:30
Thursday:
13:00 - 16:30
Friday:
13:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Quest Diagnostics
"I initially questioned the reviews of this place, but as I delved into my experience, the reasons became clearer. During my visit for bloodwork, I arrived promptly, checked in, and encountered a doctor with glasses and brown skin – regrettably, i forgot his name. It's essential for others to be cautious when dealing with him due to his discourteous demeanor from the outset. Despite my understanding of his frustration, expressed to me due to my 3:30 arrival close to the 4:30 closing time, his continuous complaints were disconcerting. Granted , he was annoyed bevause of my arrival intially then my oversight led to a six-hour instead of an eight-hour fast, which upset him even more; and I requested a moment to prepare for the bloodwork. In response, he curtly gave me a 10-second ultimatum to comply or leave. His rushed approach and abrasive communication left me taken aback. When I questioned his attitude, he dismissed my concerns, attributing his impatience to an initial rush to leave and later frustration with my inconvenience. Not to mention, I became uncomfortable with how his demeanor was towards me with how his attitude was, without a sense of care at all, so I asked if there was another doctor, or anybody else that I could go to, or talk with in his response to me verbatim was, “ I am a vet. I’ve been doing this for 43 years. There is no one else.” at that point, my vulnerability was at ultimate high, because I have to get my blood work done for insurance Purposes, while being on a time restraint for it, So I inturn had to put my uncomfortability aside as he rushed to do his job. The entire interaction was marked by sarcasm, rudeness, and unwarranted complaints about my doctor, adding an unpleasant layer to the overall experience."
"Rude staff. Unprofessional. Lazy women work in this lab do nothing and let patient waiting for an hour! They said watting for patient with an appointment but no one is in there show up just me. Recommend for first come first serve then make they work!! The company should take notice of such unprofessional behaviors!!"
"Horrible experience. Came in as a walk-in. I was told I needed an appointment regardless. As I waited with another patient we could overhear staff having personal conversations rather than calling in those who were there as walkins. After informing them that I had bloodwork that needed to be done fasting I was given an appt for 11:40, despite arriving at 8:15am as a walk-in when their online service says they accept walk ins. I will never go back and encourage those to seek services elsewhere."
"Incredibly rude staff. The man out front was very nice but the phlebotomists were rude to both him and myself. Refused to see me as a walk in early in the day. I could hear them yelling at the man out front for even asking if I could be a walk in early for my scheduled appointment. Canceled my scheduled time when I showed up within 5 mins of time and was advised they were running 10 minutes late. Refused to be allowed to wait for the next available time and forced to leave. Rude to me and to their own coworker. Was not offered help to find another location."
"Excellent all around! Every person on staff that I came in contact with was very friendly and helpful. While checking in someone came out immediately to help me with the process (without me asking) and my phlebotomist was very friendly and clearly a pro at drawing blood. This was a very positive experience. Would highly recommend this location if you live in the area."
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