A Step Ahead

"I cannot say enough about how wonderful my experience at A Step Ahead was. I came in with my grandma, who was very nervous about finding a dress for an upcoming wedding. The women at the store are helpful, patient and went above and beyond to ensure she felt comfortable. I would recommend A Step Ahead to anyone, at any shape or size, looking for a dress for a special event."

"If I could give them zero stars I would!! I had THREE different problems with THREE different dresses. The first dress I liked but was still unsure about so they told me I could put a deposit on the dress and then come back after I have had time to think about it. They assured me the dress would be safe as I PAID the deposit. When went back and the dress was gone, they had sold the dress I put a deposit on. The second dress I tried on in black and I fell in love with the style. They looked everything up and assured me they could order the dress in pink for me. I said yes and was very pleased. Happy only lasted about five minutes, because as we went to the register to pay they then informed me they actually could not get me the dress in pink (which is the complete opposite of what they said only 5 minutes before). The third dress I tried on and I loved but I wanted to alter the back, all of them assured me it was possible and it would maintain the shape of the dress. I believed them. I finally went in for my fitting about 3 months later and I did not even get to see or speak with a seamstress. However I did get no attention and then they told me that if I made the changes and the alterations that I bought the dress with the intention of, the dress would not look the same and would fit completely different. I was originally told it was be no problem and it would be perfect, now they are saying the opposite. I took my final dress and left, I do NOT trust them to touch my dress. This is one of the worst places, I gave them the benefit of the doubt multiple times and only got repeatedly hurt in the process. If you choose to go, be prepared for pushy people who do not listen to what you want for YOUR OWN occasion, no attention, and an overly crowded fitting room with too many people trying on dresses."

"I cannot say enough about how wonderful this store is! The women who run the shop are authentic, genuine, kind, caring and so helpful. They treat ever girl like she is their own daughter. They make them feel beautiful and listen closely to their concerns and assuage their fears. Even when the store was busy, they were still incredibly patient and attentive to both my daughter and to me. They totally understand great customer service and they made the stress of buying a prom dress such a pleasant experience."

"I went to A Step Ahead for a Mother of the Bride dress after having a wonderful experience purchasing my daughter’s prom dress there years ago. After visiting a few bridal salons and not having much luck finding any plus size dresses in the manufacturer I loved to try on, the ladies at A Step Ahead informed me that the manufacturer I loved offered a loaner program which allowed me to get the dress I was in love with sent to the store in my size for a fee and if it was the one i wanted to purchase then the fee would be applied to my purchase. If I didn’t like it then i would be out the fee and they would send it back. Now since I couldn’t justify spending close to $1000 on a dress I couldn’t try on first this was a perfect solution. Told them I wanted to try, so they requested my favorite dress on Saturday and it came in on Tuesday. It was perfect so I kept it! What I cannot understand is why the other shops I went to never informed me of this program! I had received a coupon from one of the previous salons offering an additional 10 percent off of any Mother of the Bride dresses for the month of December which I passed on. I would rather give my business to A Step Ahead and pay more since they went above and beyond trying to get me the dress of my dreams! Thank you again! I will see you in April for my alterations!"