Bath & Body Works

"I love many of the Bath and Body Shop Fragrances! The sales people are nice! However, after they say Hello to me, I am there to spray a fragrance tester myself, so I can test a few new fragrances. I love smelling the perfumes, but don' t want sales help! Fragrance picking is very individual. Jane."

"The service was fine. The store,is neat,clean,and orderly. Many of us elderly and disabled love your store and are loyal customers. Those of that have a terrible time walking,are in need of a small place to sit down for a few minutes,then continue to shop for your wonderful products. Please can you place a folding chair in strategic areas of your store that is not in the way of customers? This is something that many of us would so much appreciate."

"Can I just say I love that this is my home store? They are so wonderful here. I came to exchange my candle and the manager politely welcomed me at the door and made me feel so comfortable exchanging my product. EVERY TIME I’m there I notice she’s got the same positive and friendly attitude. I look forward to stopping in every time."

"When I entered the store there were two associates near the front talking. Neither acknowledged me as I entered the store, they continued with their conversation. Another customer entered behind me, she was dressed nice. The associates greeted her and asked if she needed help. I soon realized I was being judged by my appearance by the associates. Which was, sweats, a tank top and flip flops. This store since it opened has been my go to store always great associates there in the past. I was really upset at the way I was treated. In the end I laughed because the other girl dressed nice only bought one item while I bought six soaps and a candle. To conclude work on training your associates about customer service."