Staples,

2100 Nesconset Highway, Stony Brook, NY 11790

"They won’t print one page architectural drawing when I walked in.( 2 guys at the print center) they need to schedule it 24 hours ahead for be page!!! They really not into work at all. Knowing That I had used the location to print before with no problem."

"I don't recommend this location, first of all the store smells like sweat. But that put aside I was trying to purchase a few pieces of card stock from the copy center rather then buy a ream that I would never use. Thats when "Cristian" stopped the transaction, even though I was willing to pay for the printing, just to buy 5 blanks. I got the impression that it became a power thing for this employee so I left empty handed and dissapointed I couldn't make a personal card for my sons birthday. Thanks for noticing."

"Love the Print Center at Staples. Machines are easy to use and if you do have a problem the associates are knowledgeable and happy to assist. Great selection of shipping items, which is what I came in for."

"Whoever the girl is that worked in the copy center tonight (9/29/23) was really not pleasant to me. I placed a same day print order at 10am and called around 3:30 to see if the order was ready yet. She said it would be ready by 8:30, I said ok. I called again at 7:30 to see if there was any update and she told me my order had a lot of pieces and they were working on it. I asked if it would be ready by 8:30 and she said they’ll try. I said “well what happens if it’s not ready by 8:30?” And she said I could wait in the store while they try to finish it? What? Same day orders before 12pm are guaranteed by 8:30pm but ok? I showed up at 8:45pm to give her extra time complete the order. She greeted me with “can I help you?” And I said “I’m Steph I’m here for my pickup”… she turned around, said nothing, continued packing my box, walked it over and said “here you go” and walked away. There was no “sorry it took so long, have a good night, thank you” or anything. I am SO not one to complain but I spent $300+ on my order and I don’t think a little customer service would’ve killed anyone. It’s unfortunate that Staples is so close to my house because for that sort of treatment, especially when I hadn’t done anything wrong, I’d much rather take my companies business elsewhere."

"5 Stars mostly for employees. My worker informed me the app has been changed and helped me with the new one. No word from corp or emails stating so, just this stellar worker doing a great job. Staples is lucky to have him, there are plenty of other companies to work for that have it together."