Staples

"Went to get something from Amazon locker and asked a worker with blone hair for help but her and the guy that she was talking dud not help just like fir me to try to figure it out was goi g to ask again but the girl was to busy on her phone bad service will not do amazon pick up again"

"Just left Staples in West Springfield where I had the best customer service from a nice young gentleman named Deaundre. He was so helpful and patient with my husband and me (who are both technology challenged) while he assisted us in returning a few items from Amazon. Previous to today's transaction my husband tried to do the same return at Staples in Hadley where the staff was extremely annoyed and were unwilling to assist him. Thank you so much Deaundre!"

"This Staples is really conveniently located inside the Riverdale Shops near the Michael's craft store. I think it's really great that documents can be sent to the customer service counter to be printed through a designated email address. Free WiFi access is offered to guests as they are in store. Staff members are very friendly and helpful, too."

"I was in a hurry and short on time because they were about to close. I needed important tax documents printed from an email, there was nobody in that area but someone came over quickly to assist me. The woman that came over was extremely helpful. She walked me through everything, I couldn't have done it without her. The guy that was supposed to be in that department was In the bathroom at the time but did come over and got pretty cranky when the woman tried to ask him a very simple question. I did comment to her about him being too cranky, but she was wonderful and so wasn't the kid at the register. I had to return the next morning, it was just as smooth then too. Thanks for making things so easy."

"Just was told to go basically go screw myself. Went for a few copies of some documents and needed to figure out how to make them double-sided. I asked a nice young lady but she didn’t know how to do it but pintes at the guy who knew. I approach the guy who doesn’t even look up to acknowledge me and ask him whether there is a way to print double sided. With his grumpy face still looking down at the screen, he points and says with a disdainful attitude “it’s in the menu!”. I wanted to say something but I try to be civilized. I just, through a series of trial and error was able to figure it out. This is disgusting, Staples!"