Staples

"I give only two stars because I didn’t like the service at this place at the printing section there was this very rude lady. I am not familiar with the copy machine it look a bit complicated for my first time being there and this employee looked like she didn’t want to help or even work there. I don’t understand why impatient employees work in places like this. I wish I would’ve get her name but it was a Friday morning 1/05/24. They should put her to work in the back where she doesn’t have to deal with customers."

"Whoever was in charge of the print center today needs to be rotated out. There are plenty of positions in a Staples for individuals who are not happy to be at work and are nasty. The print shop is not one of those. Personable and helpful people need to be at the print shop. Many elderly or non-technical people are coming there for assistance and don't need an attitude. Went there today, 11/13 to pick up a print I sent last night. I paid extra for it to be rushed. Store opened at 9, showed up at 930 and very nicely asked if she happened to get the print. She snapped back at me with an attitude that she had until noon to print it. This is true, what is also true is that the one page could have been printed right there and then with one click instead of her attitude. My response was you know what, fine I will do it myself then which she seemed quite happy with. I would want nobody with this way of carrying themselves in my organization."

"Jackie “print supervisor” was very rude and nasty when I stopped by today to return my items. Slow service when there was no line or any customer in sight. Would give 0 stars if i could for the treatment that I received from a miserable person. I will be calling corporate tomorrow to get a resolution."

"I had time sensitive promo material I needed printed, so I ordered for in store pick-up. The customer service representative called me and accused of stealing the art in the promo material and refused to print it."

"Got passport photos taken for an online renewal. They cannot send you digital copies if that's what you're looking for. When I called afterwards to ask what can be done I was left without any solution. The customer representative was angry that I was asking questions and did not attempt to understand let alone resolve my issue. Consistent with others' recent, previous reviews of this department/location."