Men's Wearhouse 385 Southbridge Street, Auburn, MA 01501

"Complete scammers, check price tag and the price at checkout they give you, it always differes $10-20 more per item Also they "mailed" and its 3 weeks in and half of the stuff hasnt arrived and what did was the wrong size Most imcompetent place ever"

"Buyer beware. This location is absolutely horrible. My wedding is this Friday October 13th. I ordered my tux through Leominster men’s wear house, they were great, no complaints from that location. Auburn location is absolutely horrible. My three stepsons and two nephews ordered through auburn (same tux) ages 3,5,8,12 &17. Not only did they charge me MORE for their tux’s than mine, but EVERY TUX had the wrong measurements. My nephews everything was too big. My youngest stepson had flood pants, a shirt too sizes too big, and his jacket was too small. My middle stepsons pants were way too big and his shirt too small. To make things even better, when we first brought them to get fitted the employee “taking care” of us said he had to go in back to get another jacket. 20 minutes later he came back smelling like cigarettes. Please people save yourself the misery of dealing with the employees at this location. They have no clue what they’re doing and some of them are very rude. One employee was rude to my brother when he went in, and of course his pants were the wrong measurements as well."

"Bought a new suit for a wedding. Excellent quality & competitive pricing. The help was a little inexperienced but attentive. Very satisfied with my purchase"

"Got measured for a tux and had to order in the specific one for the wedding. They ordered the wrong one in the wrong size and it took almost two weeks to get. I went online and ordered the correct one in the correct size and I got it in 3 days. They got two stars because the staff was nice, even if they can't place a correct order."

"It is no wonder they have such a low rating!! If I could give a zero rating I would! My husband went into the Auburn, Ma store to rent a full suit for a wedding we were attending in California. $260 He was picking the suit up in Calif. Everything was great.. go to calif., picked up the suit, tried it on in the store.. great length. All good. Until we are getting ready for the event and there are no belt loops. And he was not advised to get suspenders. Those tiny little cinch waist clips are a joke! We spent thousands to attend this wedding 4000 miles away and my husband spent the 2hours with his hands in his pockets so his pants wouldn’t fall down! We left right after dinner. I expressed my disappointment to the managers at the Auburn store and in the end they offered a $12 refund! No thanks! That is an insult to the consumer. Do your job! Make recommendations so that the customer will be comfortable in the product. My husband didn’t know to check for belts or ask for suspenders. That is the sales persons job!! And don’t insult us with a $12 compensation for missing a very special event we flew cross country to attend. Shame on you! You took our money and our chance to make lasting memories!"