Life Time,

186 Middlesex Turnpike, Burlington, MA 01803, United States

"I used to know the front desk guy, he’s very nice and kind. But today I came and the front desk guy is another one who claimed to be the manager, he said we cannot come since we’ve moved to the metro facility. But what’s ridiculous is we checked with customer service before we come and customer service told us we can still use the Burlington facility. The manager seems inpatient, he finally let us in, but I feel uncomfortable since he kept us at the front desk for 5 -10 minutes and didn’t seem to be sorry about the confusion caused by Lifetime employees. We paid 300+ per month, I’m expecting some professional service, instead of customer service doesn’t know what they’re doing and front guy kept customers waiting at the door with the manner nobody would appreciate. Btw this place is getting sketchy now, compared to when I first came about 2 years ago."

"Very good gym!! But this location could be better, I workout in this location for 3 years and before the amenities was better everything new and clean! Now I feel it’s all dirty and old almost $300 the membership monthly, and they don’t have money to keep everything new and clean??!!"

"I’m very happy with Lifetime, the services provided, the ability to workout in a spacious environment, with a variety of equipments..like no other gyms, ever…and most importantly grateful that I use this place as an environment to work on my mental health as well, as I improve my physique in a healthy way. Lifetime is very family friendly and all staff are very welcoming! 2024 is already looking so bright, and Lifetime has been playing a good roll. I’m grateful for all involved."

"This could be an amazing gym -- maybe the best gym ever -- if it were a local gym without any attachment to a corporate program. For those needing childcare or who are happy to workout independently, this is a perfect place and is well worth the price of the ticket. The people who work here are unparalleled as are the facilities. If you’re wanting a community, particularly as it relates to CrossFit style classes, group conditioning, or weight training (esp. if you are a woman), I would look elsewhere to a more local gym. Corporate has gutted that here and otherwise excellent trainers/instructors are so hamstrung by their overlords in Minnesota, AI robots could teach the classes and probably soon will."

"This life time location is amazing. The teachers are so great- especially Elise. And the front desk staff, specifically Bobby and Cameron, are very helpful and attentive. There’s a great community vibe here for parents of young kids. The outdoor pool in the summer is so fun and the kids academy is really well run. I always felt safe leaving my kids with the people working there. Bella runs things so well and the classes they have for kids are great. We moved and had to cancel otherwise I would’ve stayed for a long time!"