Big Lots 3105 Berlin Turnpike, Newington, CT 06111

"Nice store great selection of diff merchandise"

"I was in line with cart full, gentleman behind me had 2 items. I offered for him to go before me. He declined saying he works there was going on break. He realized the customer ahead of me at register might be a few minutes. So he got out of line. Logged back into his register and checked me out, delaying his break time. I appreciate his consideration for providing such great customer service"

"I spent over $1000 in two days shopping at Big Lots. Had I known how disrespectful the manager (Demon) was, I would have never stepped foot in that store or any of Big Lots locations just because of how he treated me. I purchased a pool and a tent, which were both defective, tried to return them, and had my receipts for everything. The manager, Demon Stapleton (store number 1660), told me to leave the store and stated to call the number of the box; we don't take back pools or tents. As you know, this was never explained at the time of purchase. I have never dealt with a manager like this, who clearly needs more training on customer service. He is bad for business and will lose a lot of customers with his rude and dismissive attitude. This is not how you treat someone who spends money in your store. I will be filing a complaint with the BBB."

"It was my first time there, so i was unfamiliar with the store and its items so I had lots of questions and the staff couldn't have been any nicer, they never once made me feel like a bother, in fact a couple of times the associate took the time out to accompany to where the item was. When inquiring about a furniture item, the young man who was the man working that area, was friendly and respectful. I've had a bad experience, Walmart on Flatbush being a very recent experience, but in my humble opinion, big lots has hired well, give those folks a raise!"

"I go to big lots to get the essentials as long as they are not out dated. Some furniture are worth buying like the back yard gazebo's but there is also a lot of stuff there that are cheap meaning they break easily.or won't last as long for the price and are not worth buying. So, shop smart when you walk into this store."